Motor Coach Shop Foreman

Job DescriptionJob DescriptionTitle: Motor Coach Shop Foreman

Location: 202 Winslow St, Middlebury, IN 46540

Reports to: Regional Manager – Fleet Maintenance

Employee: Full Time, Non Exempt

PURPOSE OF POSITION:

The Motor Coach Shop Foreman is responsible for hands-on day to day repairs, inspections and supervision at the local maintenance facility. They will have responsibility for operations of the local maintenance facility and the shop staff which works in it. They will support the implementation of maintenance standard operating procedures at the local level, and ensure that maintenance staff follows them in carrying out their duties.

MAJOR RESPONSIBLITIES:

1. Comply with the local implementation of fleet maintenance and safety standard operating procedures in this maintenance facility, ensuring that local maintenance staff follow them, and comply with all locally applicable public authority legislation, regulation and standards.
2. Ensure compliance of our fleet maintenance software application, and that the maintenance facility staff records and to tracks local maintenance work orders and local parts inventory. (This includes using this application personally.)
3. Oversee the parts inventory maintained and used in this maintenance facility.
4. Ensure that staff comply with parts withdrawal, usage tracking and restocking procedures for the local parts inventory. (This includes doing so personally when appropriate.)
5. Participate in the local inventory requirements and replenishing planning process under the direction and guidance of the Regional Maintenance Manager.
6. Participate in the work needed for repairs and preventive maintenance for the vehicles serviced by this maintenance facility.
7. Oversee & participate in the work needed to complete “unscheduled repairs” to the vehicles services by this maintenance facility.
8. Represent the maintenance activity at the local level in its interaction, communication and coordination of activities with other local operations functions ie; Terminal Manager, operations staff, and porters.
9. Supervise the maintenance staff at this maintenance facility.
10. Coach each maintenance staff member on those aspects of their performance where improvement will increase the quality and the volume of their contribution to Cardinal Buses a division of GO Riteway Transportation Group.
11. Participate in the recruiting activities undertaken by the shared services recruiting center when it is necessary to recruit shop staff for this maintenance facility.
12. Carry out the informal and formal performance feedback and evaluation activities for the maintenance staff at this facility.
13. Intervene directly and personally when immediate disruptive behavior on the part of maintenance staff at this facility is likely to have an immediate negative impact on other staff, on passengers or customer personnel or on the safety of passengers.
14. Dialog with the Regional Maintenance Manager about disruptive or non-productive patterns of behavior on the part of maintenance staff, which although they do have an immediate negative impact, have adverse impacts on our service commitments or operations. Take appropriate action to address these patterns after such dialog, under the guidance and the direction of the Regional Maintenance Manager.

COMPENSABLE FACTORSKNOWLEDGE AND QUALIFICATIONS:

• Demonstrated at least 3 years as an empowering leader in a dynamic, fast-paced, hands-on environment.
• Ability to evaluate alternatives in order to make best overall value decisions based on considering cost, customer expectations, driver needs and other factors.
• Possession of the required certification for the assigned location by a recognized certifying agency (e.g. Certification by the Automotive Service Excellence (ASE) testing program.
• Thorough knowledge of and the ability to interpret and apply legislation, regulations and standards applicable to the assigned location (e.g. Federal, State, Provincial, local).
• Thorough knowledge of the practices, techniques, procedures, materials and appropriate use and maintenance of special tools and electronic test equipment commonly used in the diagnosis, repair, preventative maintenance and modification of vehicle maintenance to prescribe procedures, methods and materials to assigned staff on complex repairs/projects.
• Knowledge of current technology used in the repair and diagnosis of vehicles, equipment and their component systems.
• Knowledge of safe work practices, including handling of hazardous materials.
• Knowledge of supervisory and training techniques and methods with demonstrated experience successfully supervising and training Technicians.
• Knowledge of Company vision, values, structure, programs and service promise and relevant policies, procedures and practices to support Cardinal Buses goals and objectives and coordinate appropriately with other business units.
• Significant automotive or truck technical repair and preventive maintenance experience.
• High School Diploma or equivalent combination of education, training and experience.
• Must be 21 years of age or older.
• Must be able to obtain and maintain a valid Commercial Driver's License (CDL)

SKILLS AND ABILITIES:

• Commitment to and successful experience with coaching and developing others.
• Experience with or aptitude for maintenance scheduling, parts management, basic computer operation and the fundamentals of vehicle maintenance

JUDGEMENT AND CREATIVE THINKING:

• Solid judgment, problem-solving and decision-making skills and a proven record of taking the initiative and responsibility in using those skills effectively, both individually and as a member of a team
• Demonstrated ability to communicate and listen effectively with people of diverse opinions and backgrounds.

Internal:

• Regular contact with Technician colleagues to discuss technical problems and issues and/or related polices, procedures and practices.
• Regular contact with Drivers to exchange information regarding technical problems.
• Regular contact with other business units to coordinate repair and maintenance work.

External:

• Frequent contact with regulatory agencies to discuss requirements and/or qualifications.
• Frequent contact with parts vendors and their representatives.
• Occasional contact with manufacturers to obtain information/resolve complex technical problems.

PHYSICAL DEMANDS:

• Position requires continuous standing, walking, stooping, squatting, crouching, and kneeling with balance and gross motor coordination to walk, lean and climb on buses and ladders. Position requires continual bending, gripping, reaching and fine motor coordination to use and manipulate tools and other objects. Position requires frequent pushing and pulling of equipment and tools as well as frequent confined access.
• Position requires lifting, carrying, up to 30 pounds (14 kgs.) and exerting physical strength.

Frequency:

? Occasional X Frequent ? Continuous

Intensity:

? Light X Moderate ? Heavy

WORKING CONDITIONS:

• Position is exposed to noise, exhaust, humidity, extreme temperatures, vibration, chemicals and sharp objects.
• Position works both inside and outside a facility when repairing/supervising the repair of buses and therefore may be exposed to extremes in weather conditions as per the assigned location.
• Position is exposed to chemicals (e.g. gasoline, coolant, battery acid etc.).
• Position may require work at heights above the ground, exposure to electrical shock and hazardous materials.

EOE of Minorities/Females/Vets/Disability

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