Current jobs related to Loan Operations Specialist - Rockton - German American State Bank

Organization Overview:

German American State Bank was chartered on January 21, 1907 and prides itself as being one of the oldest community banks in the state of Illinois. German American State Bank is committed to serving its communities of German Valley, Seward, Pecatonica, Winnebago, and Belvidere with products and services to help achieve the financial goals of our customers. German American State Bank has grown from a single branch to now operating four full service locations by opening its second branch in Seward in 1983, followed by Pecatonica in 1999, Winnebago in 2005, and a loan production office in Belvidere in 2019. In 1986 with a foreword vision of the future of banking, German American State Bank and State Bank of Davis merged to form Foresight Financial Group, a multi-bank holding company. In addition to German American State Bank and State Bank of Davis, the holding company also is made up of State Bank Freeport, Northwest Bank of Rockford, Lena State Bank, and State Bank of Herscher.

Position Summary:

Prepares consumer and real estate loan documentation in addition to performing various daily loan operations activities. This position is responsible for delivering accurate loan documents in a timely and efficient manner, uploading loans to the core, executing quality control checks of loan documents, and daily loan general ledger balancing and file maintenance review. Performs a variety of clerical duties including scanning documents into the Bank’s document imaging system and preparing forms and letters as needed.

Primary Responsibilities:

1. Prepares accurate early and closing documents for a variety of consumer and real estate loans for six subsidiary banks and ensures all required approvals and authorizations, documents, and forms are present before sending documents to the requestor.
2. Performs loan opening process which includes initial escrow calculations and the ordering of appraisals, flood certificates, title work, and income verification to ensure accuracy of supporting documentation for proper loan underwriting.
3. Executes a quality control check of all required loan documents before the loan is booked and funded including reviewing title commitments and searches, checking for proper vesting, legal descriptions, dates, and signatures.
4. Uploads loan information from the loan origination software to the core system for all loan requests is executed in a timely manner and within proper established controls. Performs daily general ledger balancing and file maintenance review.
5. Makes initial loan advances, properly codes loans, and links borrowers and guarantors in Jack Henry.
6. Processes consumer, commercial, and real estate loan payments and advances on lines of credit.
7. Scans loan documents images into AccuSystems along with tracking and monitoring document exceptions through this channel, periodically reporting on them to management. Obtains and reviews various insurance policies, vehicle titles, title policies, and other supporting loan documentation. Ensures all necessary documentation is obtained in a timely fashion and all exceptions are cured.
8. Provides administrative assistance to Loan Officers and staff; performs a variety of clerical duties including ordering credit reports and preparing a variety of letters and forms such as commitment letters, mortgage releases, adverse actions, counter offers, and pay-off requests.
9. Answers customer telephone and written inquiries.
10. Provides direct and indirect customer service by sharing knowledge and providing guidance and answers for a variety of basic questions to customers, co-workers, and subsidiary bank staff, referring inquiries to the appropriate department or person as necessary.
11. Assists in the writing and updating of departmental procedures and forms as well as maintains them within AccuDoc.
12. Ensures compliance with all Bank policies and procedures and all applicable state and federal banking laws, rules and regulations including Bank Secrecy Act and Anti Money Laundering to assist management in monitoring for suspicious activity, money laundering, or other illegal customer activity.
13. May performs pre and post-closing loan review, executes a quality control check of all required loan documents before the loan is booked and funded including checking proper vesting, legal descriptions, dates, and signatures.
14. May track and renew UCC filings in order to keep Bank’s collateral position.
15. Completes other projects and duties as assigned by the manager.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Competencies:

Initiative: Motivated and driven by achieving or surpassing expectations, proactively identifying efficiencies, learning new products and improving delivery of customer service.

Dependability: Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals; Completes tasks on time or notifies appropriate person with an alternate plan.

Adaptability: Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events.

Professionalism: Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Maintains Integrity; Accepts responsibility for own actions.

Technical: Fluency in PC/Windows, Microsoft Office (Word, Excel and Outlook). Knowledge of loan products, servicing, policies, procedures and state and federal regulations. Proficient in LaserPro.

Physical Demands and Work Environment:

This job operates in a clerical office setting. This role routinely uses standard office equipment such as computers, phones, copy machines, filing cabinets and fax machines. The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This position requires manual dexterity. The Team Member must be able to legally operate a motor vehicle. While performing the duties of this Job, the Team Member is regularly required to sit or stand for extended periods of time.

Position Performance Standards:

Meets productivity and efficiency standards, and accurately completes loan documentation requests by established deadlines.

Uploads loans to core and performs maintenance accurately and efficiently.

Maintains an acceptable level of loan documentation and loan servicing exceptions, within span of control.

Complete ‘as assigned’ duties accurately and by designated deadlines.

Performance Weightings:

30% Competencies

70% Position Performance Standards and Personal Goals

Qualifications:

High School diploma or equivalent required. Associates degree in a business related field a plus. Technical experience in banking and loan operations, including a thorough knowledge of the consumer and/or real estate lending process, knowledge of TRID compliance a plus.