Hotel Front Desk Agent

1 week ago

Tallahassee, United States Pax Properties Full time
Job DescriptionJob Description

Pax is looking for a Front Desk Agent to join our team in our Casa Bella hotel in Tallahassee. As our Front Desk agent, you'll have a pretty laid back position but an extremely important one You are the first face every guest (and potential guest) sees when they walk in.

Are you...

  • Really friendly?
  • Easy to talk to?
  • A good listener?
  • A problem-solver?

Well then we think you have what it takes to be a great Front Desk Agent Prior customer service experience is preferred, but what we're really looking for is professionalism, a great attitude, and the ability to effectively communicate.

 

Responsibilities:

  • Providing the best possible customer service at all times
  • Assist guest with check-ins/check-outs
  • Handle guest registration, room assignments, and accommodate special requests whenever you can
  • Resolve guest complaints or concerns
  • Provide guests with information on the hotel/services, directions, local attractions, check-cashing, safety boxes, etc.

 

So what do you think?

Sound like something you'd be good at and can have fun with? 

Here's what you can expect:

  • Compensation: $13 - 15 (hourly)
  • Collaborative bonuses at every level. We succeed by helping others succeed.
  • You'll be working with a cohesive group
  • Plenty of advancement opportunities

 

*Keep in mind, Background Checks and Drug Testing will be conducted on all applicants*

 

 

About Pax Properties/Pax Hotel Group..

With several locations throughout Florida and Oklahoma, Pax shares one singular value: to provide extraordinary value for people of ordinary means. 

Whether it’s through exceptional customer service, luxuriously styled suites, or 4-star amenities on a 2-star hotel’s room price, we aim to change the notion that inexpensive means “cheap”. Pax wants to be the go-to hotel for travelers looking to travel on a budget without sacrificing the creature comforts they’ve come to love from costlier alternatives.

So that covers why you would want to STAY at a Pax hotel, but why would you want to WORK here?

At Pax we believe in the importance of taking care of our employees without the existence of advancement ceilings – this is reflected in the company’s benefits (that are normally found in companies twice as large) and its commitment to advancing employees within the company, in their personal lives, or both.

How many companies do you know that will commit resources to work as your buying agent when looking to buy a home – only to give their commission back to you (after closing on a home) in your paycheck?

Pax will ✔

How many companies have ever given you a $300 year-end bonus after your third year with them – only to increase that by $100 for every subsequent year?

Pax will ✔

The benefits don’t stop there either. You can also expect...
- Generous individual AND team performance bonuses
- Approachable management
- Employee discounts at all our locations
- Educational reimbursements

...and plenty more.

Our employees work hard to provide customers with stellar service, and Pax wants to show appreciation by giving back in a way that’s beyond fair. We are constantly working to add to our benefits programs too and we welcome suggestions.

Simply put, we want working at Pax Hotels to be about more than a paycheck if you would like it to be.

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