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Partner Account Director

2 months ago

Raleigh, United States Cycle Labs Full time
Job DescriptionJob Description

This is a remote position.

Job Title: Partner Account Director

Cycle Labs


Cycle Labs offers the best cultural aspects of a startup with the security of a mature business. The Cycle Labs platform has been successfully in the market for over 8 years and the company became a standalone business through a “spin-out” event. At Cycle Labs we work, act, and think like a startup with the benefit of a solution with a large customer base and proven market fit.


Cycle Labs is a leading provider of software solutions designed to enhance business efficiency and performance. Our innovative automated testing platform caters to a wide range of industries, helping our clients achieve their goals through automation, data insights, and advanced technologies. At Cycle Labs, we are committed to fostering a collaborative and inclusive work environment where creativity and innovation thrive.

Why join us?


At Cycle Labs, we foster an environment of innovation, open communication, empowerment, and ultimately teamwork striving towards a shared mission. We like to have fun, empower our team members to achieve a healthy work / life balance, and foster an environment of curiosity and trust. The core values we look for in our team members are relentless, authentic, selfless, transparent, empathetic, balanced, and curious.


We offer competitive benefits including unlimited PTO (without the guilt of actually using it), remote-first work, health / dental / vision insurance (employer paid base employee plan), retirement matching, HSA matching, stock options, 12 company holidays, flexible schedules, and more

The Role


We are seeking a motivated and dynamic Partner Account Director to join our team. The Partner Account Director will play a crucial role in managing and nurturing relationships with our strategic partners, which both resell and implement the Cycle solution. With a key responsibility to drive commercial sales growth within our partner ecosystem overall. This individual will be responsible for managing relationships, driving engagement, expanding our network, and ensuring the success of our partnerships. The ideal candidate will have a proven track record in new business sales, partner management, excellent communication skills, and a deep understanding of the Supply Chain execution system, including WMS, TMS, ERP.

What You’ll Do

  • Drive Partners to exceed sales and service goals, delivering the annual partner sales revenue plan

  • Identify and onboard new partners to expand Cycle Labs' partner ecosystem.

  • Collaborate with partners to develop joint business plans and strategies to achieve shared goals.

  • Act as the primary commercial point of contact for partners, addressing their needs and resolving any issues that arise.

  • Monitor partner performance and provide regular reports to internal stakeholders.

  • Coordinate with cross-functional teams, including sales, marketing, and product development, to ensure seamless partner integration.

  • Conduct training sessions and presentations to educate partners on Cycle Labs' products and services.

  • Play a supporting role in managing partner resources to optimize their engagement and success.

  • Assist in the development and implementation of commercial training programs for partners.

  • Stay up-to-date with industry trends and market developments to identify new partnership opportunities.

  • Contribute to the development and implementation of partner sales and marketing programs and initiatives.


Requirements

What You’ll Bring

  • Minimum of 10 years of experience in sales, partner management, account management, supply chain, or business development within the SaaS industry.

  • Proven experience in business development and closing new business deals, with a demonstrated ability to drive revenue growth.

  • Strong understanding of Saas software solutions and the enterprise technology implementation and maintenance landscape.

  • Results-oriented with a strong focus on achieving targets and driving growth.

  • Bachelor’s degree or equivalent relative experience


Benefits

The Culture We Foster

Through respectful and transparent communication at all levels, Cycle Labs nurtures a strong culture of dedication between individuals and teams, with an emphasis on life-work balance. We are responsible for each other, our teams, and our customers.


You could be the right fit at Cycle Labs if you can be…

Relentless

Authentic

Selfless

Transparent

Empathetic

Balanced

Curious


Work Environment

Reasonable accommodation(s) can be made; if there is a need, please let your direct supervisor know.

  • Remote home office environment: dedicated private space with sitting/standing for 6+ hours a day while working on a laptop

  • Use of monitors, keyboard, mouse

  • Utilize different software and communication methods such as Zoom, Slack, phone app, Cycle equipment and software

  • Company and team meetings regularly, including occasional travel to meet in-person


Disclaimer

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities, and activities may change or be assigned at any time with or without notice as business needs evolve. Cycle Labs is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis.