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Device Repair Technician

3 months ago

Hampton, United States Batteries Plus - Livewire Battery Supply Inc Full time
Job DescriptionJob Description

Do you have a technical aptitude that you would like to bring into a professional setting? Do you have the communication skills to teach others?

If you do, Batteries Plus has a NEW & UNIQUE device repair technician opportunity for you Batteries Plus is looking for a person that is able to repair cell phones, tablets, light fixtures, and other devices as needed. As well as, support the start-up of the device repair function within Batteries Plus.

Device Repair Technician Duties:

  • Repair cell phones, tablets, light fixtures and other devices as needed
  • Receive, pack and ship these devices
  • Develop written procedures and technical videos for common device repair activities
  • Maintain proper inventory
  • Participate in formal training of store associates to include tearing down devices, taking photos, assisting with video training production.
  • Provide live camera-based remote support (i.e., Skype) for in-store device repairs
  • Follow all safety rules and regulations; wear proper Personal Protective Equipment (PPE)

Device Repair Technician Qualifications:

  • Minimum H.S. diploma/equivalent plus 3-6+ months of previous device repair experience.
  • In lieu of device repair experience, minimum associates degree in electronics, or other technical degree
  • Demonstrated technical aptitude. Able to quickly pick up on new processes and technologies without a lot of guidance
  • Demonstrated attention to detail and ability to effectively manage and track multiple commitments; effectively prioritize, follow up, and meet deadlines.
  • Excellent communication and customer service skills, both oral and written. Strong customer service focus. Ability to inform, teach, and train
  • Working conditions are typical for a warehouse environment, with some tasks (i.e., live store support) being done in a traditional office setting
  • This position requires the employee to regularly use hands to handle or touch electronic products The position also requires the employee to regularly use a computer and other office equipment
  • This position requires lifting 10-20# on a regular and frequent basis, 50# on an occasional basis, and more than 50# on an infrequent basis.

At Batteries Plus, you are part of a small entrepreneurial team in a growing business. We are an Equal Opportunity Employer and Drug Free Workplace

Our benefits vary based on length of employment, but include the following:
• 401(k) Retirement Plan
• Paid Time Off
• Paid Holidays
• Training and Development
• Bonus plans
• Employee Discount



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