Porter/Janitor at Staybridge Suites Great Falls

3 weeks ago

Great Falls, United States Staybridge Suites Great Falls Full time $15
Job DescriptionJob Description

Porter Job Description 

Responsibilities include: 

  • Greet and acknowledge guests they come in contact with 
  • Maintain the cleanliness of the public space of the hotel & equipment at all times.
  • Thank guests as they depart.
  • Receive supplies, date and rotate stock; complete and record inventory; follow hotel operational procedures to ensure an order is placed for items that are below par levels.
  • Respond to guest’s needs, special requests and complaints in a courteous, efficient and timely manner.
  • Cleans lobby area, which involves vacuuming and mopping the floor, cleaning and dusting the mirrors and artwork, and cleaning the windows, doors and light fixtures.
  • Empties and cleans cigarette urns and changes sand as necessary.
  • Vacuums floor hallways, picking up large pieces of debris as necessary.
  • Cleans walls, mirrors, and tables in hallways.
  • Spot cleans hallway carpets, including the stairways.
  • Cleans elevators and tracks.
  • Cleans ice and soda machines.
  • Cleans stairwells, and everything in them – windows, air conditioners, railings, phones, windows, and artwork.
  • Cleans and empties trash cans at the Front Desk and Administrative Offices.
  • Empties trash from Room Attendant’s carts.
  • Cleans and empties all public garbage cans.
  • Picks up garbage in parking lots and all areas surrounding the property.
  • Cleans pool area and fitness room, including patio furniture and exercise equipment.
  • Use the stairs to leave the elevator free for guest use the majority of the time.
  • Maintains good physical health to meet the physical requirements of the job.
  • Immediately returns all lost and found items to the Head Housekeeper.
  • Logs all necessary repairs in Quore.
  • Assist with cleaning and maintaining the hotel, as needed and requested by management.

QUALIFICATIONS

·    Must be able to convey information and ideas clearly

·    Must be able to evaluate and select among alternative courses of action quickly and accurately

·    Must work well in stressful high-pressure situations

·    Must maintain composure and objectivity under pressure

·    Maybe required to perform tasks, which involve exposure to visible blood contamination or reasonably anticipated blood contamination.

·    must be knowledgeable about OSHA Blood-borne Pathogen Standards, and must follow the required procedure for handling, cleaning, disposing, or moving of objects/materials and the clean-up of blood, infectious materials, or body fluids containing blood.

·    Working in a hotel requires that you be available to work every day of the year, as the hotel never closes. 

Physical Requirements:

·      This position demands good physical and mental health.

·      The porter will be required to lift, carry, walk, sit, bend, reach, climb, push, pull, and fold.

·      They must work a flexible schedule and be capable of performing tasks that require repetitive motions.

·      The porter must be able to move continuously during work hours, stand for eight (8) hour periods, and must be able to lift and/or carry 50 pounds from the ground to above head level.

·      Attention to detail, excellent organizational skills, and discretion with confidential information.

Personal / Physical Requirements:

·      You are often times a key representative of our hotel that guests come in to contact on a daily basis, and such an important source of public relations to our hotel.

·      Confidentiality, cheerfulness, friendliness, honestly, politeness, and tactfulness are important traits that are expected at all times.

·      Each guest must know they come first

·      Negative, unprofessional comments about guests or other members of the team should never be expressed in public or to a guest

·      Keep the 4 R’s in mind: you must be responsible, reliable, respectful, and responsive.

Other Duties: 

  • Consistently reports to work at the scheduled time in the proper uniform with nametag.
  • Light computer knowledge.
  • Report all hazards immediately to management for repair.
  • Represents the hotel in a positive manner at all times.
  • Communicates effectively with other departments.
  • Comply’ s at all times with Staybridge suites standards
  • Maintain a clear understanding of emergency procedures and where emergency information is located
  • Performs special projects to maintain maximum service at all times.
  • Arrange special services that are requested by guests.
  • Offer information, assistance and directions to guests.
  • Wash windows inside and out that are at safe height; this must be done at least twice monthly.
  • Performs special projects to maintain an adequate level of service at all times.
  • Light maintenance and custodial work are required as needed.
  • You are responsible for maintaining the appearance, cleanliness, and organization of the hotel public space
  • Acknowledges all guests with a smile.


 

Available shifts and compensation: We have available shifts all days of the week. Compensation is $15.00 - $15.50/hour.

About Staybridge Suites ~ Great Falls: Staybridge Suites Great Falls in Great Falls, MT is looking for an individual to join our strong team. We are located on 201 3rd St Nw. Our ideal candidate is a self-starter, punctual, and hard-working. Learn more about us at www.staybridge.com/greatfallsmt.


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