Assistant, Experience
4 weeks ago
Skills: Support eCommerce Experience & Site Merchandising efforts for our roster of stores, including: Front-End Experience & Site Merchandising: Use sales data & fan insights to inform store merchandising (e.g., product placement, categorization). Deploy upsell & cross-sell tactics to increase average order value. Enable product discovery by leveraging evergreen categories (e.g., best sellers, new arrivals) and curated experiences (e.g., thematic collections, shopping guides). Campaign & Promotion Strategy: Assist with the creation of promotional strategies around new music and merch releases. Support evergreen store campaigns around key moments (e.g., holidays, events, anniversaries). Use tried and tested eCommerce drivers (e.g., discounts, gift-with-purchase programs, free shipping) to incentivize sales. Leverage social commerce and 3rd party sales channels (e.g., Instagram Shopping, YouTube Merch Shelf, etc.) to meet customers where they are. Customer Acquisition & Retention: Support lead generation & customer acquisition programs (e.g., early access, sweepstakes). Work with the Audience and Paid Media teams on segmentation, targeting (e.g., triggered email flows, retargeting) and customer journeys that deepen the fan-to-artist connection. Support retention and loyalty tactics (e.g., personalized product recommendations, rewards programs) to increase Customer Lifetime Value (CLV). Performance Analysis & Optimization: Track, analyze & report performance to drive optimizations and inform planning & strategy. Create reports to provide to labels and rights owners. Gather customer feedback through social listening.
Education: Related college coursework preferred, but not required.
Required Skills: MARKETING PROMOTIONS,ECOMMERCE,SALES ANALYSIS,DETAIL ORIENTATED,MERCHANDISING,
Additional Skills: SEGMENTATION,OPTIMIZATION,CREDIT ISSUES,LEAD GENERATION,TEAM PLAYER,PERFORMANCE ANALYSIS,
Minimum Degree Required: Completed High School (Diploma or GED)
Hours Per Day: 7.50
Hours Per Week: 30.00
Languages: English( Speak, Read, Write )
Department: US3J0002 : US3J-US3J0002_Fame House Commercial Services
Job Category: Marketing
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