Customer Support Specialist

Job DescriptionJob DescriptionDescription:Primary responsibility is to provide first contact resolution for Tier 1 (Service Desk) and Tier 2 (Escalation) support via the telephone, email and chat. Provide a high-level of customer service and support to ensure each customer feels they are getting the attention they need and the IT support for problem...

Description: Primary responsibility is to provide first contact resolution for Tier 1 (Service Desk) and Tier 2 (Escalation) support via the telephone, email and chat. Provide a high-level of customer service and support to ensure each customer feels they are getting the attention they need and the IT support for problem resolution. Responsible for...

ResponsibilitiesTrain Topcon Sales employees on hardware, software, and workflow for Topcon products.Work with Topcon customers in the field to teach and train on hardware and software products.Classroom training at Topcon Solutions Store for group of 6-8 people on various hardware and software products.Phone support trouble shooting field problems with...

Job DescriptionJob DescriptionWhat you will be doing:As a IT Field Support Specialist, Level 1, you will provide Tier 2 and 3 on-site and remote supports for computer workstations, servers, printers, peripherals, and teleconferencing equipment. Conducts sites surveys; assesses and documents current site configuration and user requirements. Analyzes existing...

Job Description Valor Home is a Veteran Owned and Operated, Roofing Installation and Repair, and Bathroom Remodeling Company in Maryland and Virginia. We are looking for an Customer Relations Specialist to support customer service in our call center for our Valor Home services. Valor Home is a second generation, family-owned, high-end remodeling firm....

Location: Annapolis Junction, Maryland Type: Contract Job #2590 Title: Help Desk Specialist Location: Annapolis Junction, MD *Clearance: *Active TS/SCI w/ Polygraph needed to apply * Company Overview: Cornerstone Defense, in partnership with our military, intelligence, and civil government customers, supports U.S. operations worldwide...

Position Description: Resolves technical problems and answers queries by telephone or self-service ticket in support of internal and/or outside customer computer hardware, software, network, system/application access, and telecommunications systems. Diagnoses, identifies, isolates, and analyzes problems utilizing historical database records. May route calls...

Job Description Provide expertise to draft and finalize training documentation, provide classroom support, and present training materials to a large audience. Perform and provide guidance to more junior contractor personnel involved with systems and equipment training. Analyze training problems to identify training needs. Design, develop and conduct...

Title: Help Desk Specialist Location: Annapolis Junction, MD *Clearance: *Active TS/SCI w/ Polygraph needed to apply * Company Overview: Cornerstone Defense, in partnership with our military, intelligence, and civil government customers, supports U.S. operations worldwide through the use of many different types of intelligence, satellite, and cyber...

Peer Support Specialists are individuals who have been successful in the recovery process. Who helps others experiencing similar situations. Through shared understanding, respect, and mutual empowerment, Peer Support Specialists help people become and stay engaged in the recovery process and reduce the likelihood of relapse. Peer Support Specialists can...

Provide expertise to draft and finalize training documentation, provide classroom support, and present training materials to a large audience. Perform and provide guidance to more junior contractor personnel involved with systems and equipment training. Analyze training problems to identify training needs. Design, develop and conduct training. Evaluate...

Storage Solutions Specialist (TS/SCI with Poly) Department: Federal Employment Type: Fixed Term - Full Time Location: Annapolis Junction Reporting To: Michael Carroll Description ORBIS Operations is seeking a Storage Solutions Specialist In Annapolis Junction, MD. The Storage Solutions Specialist is responsible for the effective operation, maintenance, and...

Job DescriptionJob DescriptionDescriptionORBIS Operations is seeking a Storage Solutions Specialist In Annapolis Junction, MD.The Storage Solutions Specialist is responsible for the effective operation, maintenance, and management of our client's storage environments, encompassing a broad range of DellEMC products. This role demands a highly skilled...

In a world of possibilities, pursue one with endless opportunities. Imagine Next! When it comes to what you want in your career, if you can imagine it, you can do it at Parsons. Imagine a career working with intelligent, diverse people sharing a common quest. Imagine a workplace where you can be yourself. Where you can thrive. Where you can find your next,...

Topcon Positioning Group is headquartered in Livermore, California, USA (topconpositioning.com). We design, manufacture and distribute productivity tools for developing a brighter future. Whether cultivating the earth or building upon it, Topcon brings innovation in workflow automation and seamless connectivity of data to construction, geopositioning and...

Introduction The IBM Client Technical Sales Team is currently seeking a Business Automation Technical Sales Specialist. This position is responsible for supporting technical sales of the IBM Business Automation portfolio. In this role you will be expected to demonstrate the business and technical benefits of a proposed solution along with positioning...

Job DescriptionJob DescriptionPowell Consulting Group (PCG) of Hyattsville, MD, is looking to hire a full-time Cyber Training Specialist for a contract with USCYBERCOM. This position receives a competitive salary, depending on experience, and excellent benefits, including medical, dental, vision, a flexible spending account (FSA), short- and long-term...

Job DescriptionJob DescriptionSSI is a leading strategic partner for government agencies and industry clients, leveraging decades of experience to deliver exceptional support and services. Guided by our Core Values, Vision, and Mission, we assemble top-tier talent dedicated to providing mission-centric solutions including Records and Information Management,...

Job DescriptionJob DescriptionWhat you will be doing!Independent Software is hiring a AVMM Specialist.  Candidate will evaluate, design, document, install, implement, test, and perform problem isolation and resolution, monitor, tune, and enforce standards for AVMM End User Devices and related networks. Maintain a complex range of AVMM and computer network...

Job DescriptionJob DescriptionPowell Consulting Group (PCG) of Hyattsville, MD, is looking to hire a full-time Senior Cyber Training Specialist for a contract with the USCYBERCOM. This position receives a competitive salary, depending on experience, and excellent benefits, including medical, dental, vision, a flexible spending account (FSA), short- and...