Courier Customer Service Representative

3 weeks ago


Bridgeport, United States PHARMALOGIC HOLDINGS Full time $15 - $16
Job DescriptionJob Description


PharmaLogic has an exceptional opportunity to join our dynamic team as a Courier Customer Service Representative

PharmaLogic is the fastest-growing SPECT & PET radiopharmaceutical solutions provider and contract development and manufacturing organization (CDMO) with radiopharmacies across North America.

We are passionate about expanding the power of radiopharmaceutical technology to provide transformative diagnostic and therapeutic agents to patients from bench to bedside.

Role Summary:

As a Courier Customer Service Representative, you will play an essential role in delivering nuclear pharmacy products and services to and from the company's clients consisting of hospitals, physician's offices, community medical centers and other hospital and medical facilities. We are Looking for qualified individuals for a driver position to deliver radiopharmaceuticals to hospitals and clinics.

  • Shift information: Start at 2:00am or 3:00 am - 11:30 am.
  • The pay rate is $15 to $16 per hour.
  • Company vehicles provided (with Dash Cams).
  • All training is provided in-house.

Job Responsibilities and Duties:

  • Ensures the timely delivery of nuclear pharmacy products to predetermined customers on specific routes while meeting internal schedule and quality standards. Follow map/directions to locate delivery locations efficiently.
  • Unloads products as per client specifications while providing excellent customer service.
  • Works in Lab environment where minor lab work will be involved
  • Acts as a customer service liaison for the company, including treating all internal and external customers with respect, listening to and assisting in resolving customer complaints. Informs management of complaints or requests in a timely manner.
  • Accepts returns from clients where applicable.
  • Completes appropriate paperwork for deliveries and returns.
  • Maintains the cleanliness and appearance of the inside and outside of delivery vehicles and facility. Assists with the stocking of products and supplies throughout Facility as well as tracking inventory. Notifies Pharmacy Manager when products or supplies are low, need to be re-ordered or replaced.
  • Performs routine safety checks on vehicles and pre-trip vehicle inspections according to company guidelines. Immediately reports all vehicle maintenance issues or malfunctions to Pharmacy Manager.
  • Follows Standard Operating Procedures while safely carrying out the responsibilities of position. Complies with all company safety standards, and all federal, state and local laws.
  • Obtains required DOT training and certification.
  • Performs other related duties as assigned by Pharmacy Manager.


Job Requirements │ Skills │Education:

  • High school diploma or equivalent with valid state driver's license required.
  • Must have and maintain a clean driving record.
  • Must have ability to efficiently plan routes and exhibit proper driving etiquette.
  • Must have the ability to drive in all types of weather and road conditions safely.
  • Ability to work a variety of schedules including early mornings, days, nights, holidays, weekends, overtime, and on-call as needed.
  • Must possess excellent critical-thinking, interpersonal communication and customer service skills. As well as good judgement and self-discipline.
  • Must have the ability to work on a computer
  • Prior driving, delivery and/or customer service experience preferred.
  • Must successfully pass comprehensive background check, reference reviews, and drug screening.

Physical Requirements:

  • Manual dexterity for manipulating small and large items; ability to lift up to 75 lbs.


Come join our winning team and begin a fulfilling career with us by applying today.

PharmaLogic is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.




2:00 am - 3:00am start times to 11:30am - Starting pay $15/hour, full benefits kick in 60 days, potential bonus, 8 holidays, PTO starts accumulating immediately.
40 hours/week - Must have clean driving record, must pass drug test, Valid DL. Company Fleet with Dash Cams. Minor Lab work involved, need to be comfortable with computers, all training provided in house.

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