Spirit Store Manager

5 days ago

Salt Lake City, United States Westminster University Full time
Job DescriptionJob Description

Westminster University

Spirit Store Manager

Full Time Benefited


POSITION SUMMARY:

Under the direction, policies, and guidelines of the Chief Marketing Officer, this position is responsible for planning and managing all day-to-day and event operations of the campus spirit store: purchase, stock, and sell merchandise. Supervise all spirit store staff and provide customer service to students, faculty, staff, and other stakeholders. Additionally, this position is responsible for maintaining a productive working relationship with all retail and learning material vendors and will act as the main point of contact between faculty members and Westminster’s textbook provider to ensure accurate and timely ordering and availability of course materials and textbooks.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

  • Establish, enhance, and maintain positive, responsive relationships with campus community, particularly campus administration, athletics departments, faculty, and staff.
  • Provide the highest levels of customer service within the store and in all interactions with stakeholders.
  • Responsible for all activities related to the merchandising of apparel and merchandise. This includes meeting with vendors, establishing quantities to be ordered, generating purchase orders, receiving the goods, and evaluating price mark-ups and markdowns.
  • Prepare spirit store merchandise for physical inventories. Assure maintenance of adequate inventory levels of spirit store; estimate sales levels; determine and order needed supplies to maintain inventory levels; plan, coordinate and conduct annual physical inventories for the spirit store.
  • Ensure all back-office functions, including the preparation of invoices, process of chargebacks and coordination of stock shipments are completed in accordance with college directives and/or policies and procedures.
  • Implement policies and procedures as directed by VP and assist in developing new policies and procedures.
  • Seek out new ways to partner with campus regarding remote selling opportunities, maintaining spirit store presence, and resolving complex issues on an as needed basis.
  • Maintain a productive working relationship with learning material vendors.
  • Collaborate with faculty members regarding course materials and textbooks.
  • Maintain store appearance and cleanliness.
  • Perform cash register duties as required.
  • Ability to adhere to the terms and conditions as stipulated in the vendor contract(s).
  • Supervise assigned staff and/or student positions.
  • Perform all other duties as assigned.

MINIMUM QUALIFICATIONS:

  • Retail management or strong customer service experience.
  • Strong organizational, time management, and problem-solving skills.
  • Strong communication and presentation skills.
  • Strong analytical skills and financial acumen.

PREFERRED QUALIFICATIONS:

  • Proven success as a retail store manager.
  • Academic retail experience a plus. 

Additional requirements

  • Extended hours, including evenings and weekends will be required on occasion.
  • Ability to respond on-call as assigned, including evenings and weekends as needed
  • Ability to climb, balance, stoop, kneel, and crouch required.
  • Ability to regularly lift and/or move up to 25 pounds required.
  • Ability to lift and/or move up to 50 pounds required.


Equal Employment Opportunity:

Westminster University is committed to a diversified workforce, equal opportunity, and nondiscrimination. To this end, Westminster prohibits any form of discrimination or harassment based on race or ethnicity, color, religion, national origin, sex, age, sexual orientation, gender identification, disabilities, genetic information, status as a veteran, or any other category or classification protected by applicable federal, state, or city laws.


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