Administrative Assistant/Receptionist
3 weeks ago
Monona, United States
Madison Spring Inc
Full time
Job DescriptionJob DescriptionDescription:Position Description
Owns answering phones and various administrative tasks to support the office needs.
Accountabilities
- FRONT OFFICE SUPPORT (100%)
- Answer phones and directs calls to appropriate departments
- Scan various documents into SharePoint
- Processes a portion of the daily till
- Sorts mail and prepares it for AP and AR departments
- Sorts emails and saves to appropriate folders per SOP
- Reconciles Technicians clocked hours with amount of time spent on each work order
- Prepares an office supply list for reordering
- Files as needed
Impacts
- Consistently answers phone and directs customer to the appropriate department(s)
- Ensures that technician work order punches are accurate which supports accurate billing opportunities
- Builds digital records for easy access to files
- Begins the process for daily till reconciling lending to efficient & accurate processing of the daily deposit
- Ensures we don’t run out of the supplies necessary in carrying out daily/weekly tasks
- Provides appropriate departments with the documentation/requests to support our customers, AP, and inventory needs
Required Competencies
- Trustworthy character
- Able to balance multiple calls at a time.
- Friendly, welcoming, and calm demeanor
- Ability to pivot tasks as necessary
- Organized and detailed
- Digital file storage experience
Preferred Competencies
- Ability to compute & use Microsoft products efficiently
- Proven experience with people oversight.
- Displayed competency in written communications and ability to type at least 40 wpm.
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