Banquet Captain

1 month ago

Nashville, United States Cambria Hotel Nashville Airport Full time
Job DescriptionJob DescriptionBenefits:
  • 401(k)
  • 401(k) matching
  • Company parties
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance


PRIMARY PURPOSE: The Banquet Captain performs all tasks associated with taking and delivering orders to guests. Servers are the face of our restaurant and responsible for our customers experiences.

Experience:
Proven restaurant serving or waitering experience. Hands-on experience in cashier duties.

RESPONSIBILITIES
  • Welcoming guests upon their arrival and assisting them with their seating arrangements.
  • Assist sales and clients with planning the layout and logistics of events.
  • Setting up and managing staff shifts and timetables.
  • Developing and providing staff with the necessary training, including customer service, and serving etiquette.
  • Managing the setup of events following the details identified on the BEO.
  • Running the floor and coordinating the food and drink service by liaising with the kitchen and service staff following the details identified on the BEO.
  • Monitoring the inventory of supplies, equipment, and furniture.
  • Tending to guests' requests and questions.
  • Ensuring that the venue and facilities remain neat and clean.
  • Ensuring that all applicable safety regulations are communicated and adhered to.
  • Ensure all equipment is returned to proper storage location after use.
  • Maintain proper linen inventories, apprising supervisor of needs.
  • Attend weekly BEO meeting and identify any equipment rentals needed.

QUALIFICATIONS
  • High school diploma or GED.
  • Degree in hospitality or similar preferred.
  • A minimum of 3 years of experience as a banquet captain or similar.
  • Excellent leadership abilities and the ability to manage many staff members.
  • Great time management and multitasking abilities.
  • Excellent written and verbal communication abilities.
  • The ability to provide an excellent level of customer service, even in stressful situations.
  • Physically fit with good stamina for physical tasks such as moving and lifting furniture and standing for long periods of time.
  • Willingness to work long hours, irregular shifts, and on weekends and holidays.

JOB SETTING AND PHYSICAL DEMANDS
To perform the job successfully the candidate should have strong leadership skills and be able to manage multiple streams of information. Ultimately, a top-notch Banquet Captain should remain calm in highly stressful situations and demonstrate excellent time management and organizational skills.

Disclaimer
This job description indicates in general the nature and levels of work, knowledge, skills, abilities, and other essential functions (as covered under the Americans with Disabilities Act) expected of people assigned to this position. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. All employees may be required to perform activities outside of their normal job responsibilities from time to time as needed.

EOE - All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, disability, or veteran status.

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