Concierge

4 weeks ago

Tucson, United States The Ranch Estates of Tucson Full time
Job DescriptionJob Description

Pay Starting From $17.00 Per Hr.

***SHIFTS: Saturday 7:45am - 8:00pm & Sunday 3:00pm - 8:00pm

Apply today Ask for Courtney Gebhart, Business Office Manager

The Ranch Estates of Tucson seeks compassionate and caring individuals who are dedicated to supporting exceptional senior living experiences. Working at The Ranch Estates of Tucson means you are part of the family Each day is an opportunity to make a positive difference in the lives of those around you

Summary of Duties:

Provide clerical support; organize and maintain resident, personnel, marketing,
maintenance, and resource files. Answer telephones, greet guests, and respond
to residents' requests and assist in coordination of services to residents. Assist
in providing services to residents, families, and guests. Support the operations
and sales teams.

Essential Functions:

• Answer incoming telephone calls promptly, taking complete and accurate
messages, routing calls including locating residents when necessary.
• Receive visitors, having them sign registers, and routing them as
appropriate.
• Provide information and assistance to residents coming and going,
activities, and signing out when they leave the community.
• Assist the Wellness Director as needed with resident’s doctors’
appointments, including scheduling appointments, recording all
appointments, notifying the driver of the scheduled appointment(s), and
seeing that the resident gets there on time.
• Maintain resident mailboxes, including an up-to-date listing, assignment
for new residents, names on boxes and returning mail to post office for
move-outs; Receive and distribute mail as needed.
• Maintain the professional and organized appearance of the lobby and
reception area, including making certain any adjacent equipment,
workroom, and supply closets are neat and locked.
• Provide support for the sales team by assisting with visits to the
community, connecting prospects with the sales team in a timely manner
and supporting positive first impressions at the front desk.
• Provide administrative support including typing, filing, preparation of
reports, copying, scheduling appointment, and calling vendors, as
requested by supervisor.
• Schedule work orders received from the residents and coordinate with
Maintenance/Housekeeping.

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