End User Support Specialist

2 weeks ago


Ridgeland, United States Inabia Software & Consulting Inc. Full time
Job DescriptionJob Description
REQUIRED/EXPECTED:
  • Bachelor’s degree or equivalent work experience installing, supporting, and troubleshooting hardware peripherals and providing desktop support required.
  • Excellent communication and interpersonal skills required.
  • Background must demonstrate the ability to take ownership in troubleshooting and solving Client System related issues.
  • Must demonstrate the ability to operate effectively within a complex, dynamic environment. 
  • Demonstrate the ability to perform testing, implementation, and documentation for projects.
  • Strong analytical skills, self-motivation and customer focus.
  • TCP/IP & DNS experience expected.
  • Experience troubleshooting & resolving help desk requests expected.
  • Experience troubleshooting network connectivity and cabling issues expected.
  • Experience installing, configuring, and maintaining client hardware and software expected.
 
PREFERRED:
  • Knowledge of multiple environments preferred. 
  • IT related certifications preferred. 
  • Experience troubleshooting & resolving help desk requests expected.
  • Experience troubleshooting network connectivity and cabling issues expected.
  • Experience installing, configuring, and maintaining client hardware and software expected.

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