Administrative Specialist
2 months ago
Primary Objective of Position
To welcome employees, vendors, customers, and visitors in a manner that promotes and supports the culture of customer service present in the organization. Provides administrative support throughout the organization, completing necessary projects and/or other tasks as assigned.
Major Areas of Responsibility
- Serves as the first contact for potential employees, vendors, customers, and visitors. Begins the process of introducing people to the culture of the Company by displaying a welcoming, helpful, and positive attitude. Engages with visitor(s) until staff person arrives to escort them.
- Answer incoming calls in a friendly, efficient manner, directing calls accordingly. Ensure unneeded calls are not sent to an employee.
- Maintain company’s security system. Ensures all visitors sign-in and display a name badge while within the building.
- Administer visitor and contractor safety process and videos in collaboration with the Sr EHS Engineer.
- Create and update Intek Phone Directory, SharePoint Calendars, etc.
- Order employee-related supplies including business cards, awards, trophies, letterhead, and badge stock, etc.
- Manage 6S of mail room, creates mailboxes, responsible for postage machine, and maintaining lobby screens.
- Assist with employee committee activities and events.
- Organize and distribute incoming/outgoing mail, packages, and deliveries.
- Responsible for ordering necessary meals and arranging delivery.
- Manage conference room bookings and posts daily meeting schedules, along with stocking beverages and supplies.
- Complete job packet or specialty labels for production as needed.
- Administers operator employee ink stamp program and creates new employee badges and replacement badges.
- Supports Intek Plastics, Inc. policies and procedures and conducts departmental and Company activities in accordance with these policies.
- Every employee is expected to support the INTEK Quality Management System (QMS) in accordance with our Quality System Manual and Documented Procedures.
- Other duties as assigned.
Qualifications
Education/Experience
- Two-year related degree or equivalent experience in an administrative assistant role preferred but not required.
- 3 years of previous administrative or receptionist experience desired.
Skills
- Ability to provide an excellent first impression.
- Advanced oral and written communication skills.
- Able to demonstrate company values at all times.
- Proficiency in Microsoft Office Suite of products.
- Ability to work in a fast-paced environment with quickly changing priorities to ensure superior customer satisfaction.
Responsibility for Work of Others
This position requires no direct supervision of others.
Physical Requirements
- Ability to occasionally lift (weekly) up to 30 pounds.
- Ability to stand, walk, bend, stoop, reach, twist and carry tools or materials over the course of 6-8 hour shift.
- Regular, predictable attendance is an essential function of this position.
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