Service Coordinator

4 weeks ago


Gilbert, United States On Q Property Management Full time
Job DescriptionJob DescriptionSalary: $19-21/hour

On Q Property Management is looking for a full-time Service Coordinator to join our team in Gilbert, AZ


We are a fast-growing property management company focused on customer service, communication, and technology. Our company culture allows employees to maximize their job satisfaction by contributing their ideas, input, and innovation. This is a 100% in-office role so we can maximize the collaboration that is a foundation to our culture One of the most important characteristics of our team is that we love what we do Q PM is a place for amazing people to work hard and be rewarded for hard work.


As an integral part of the On Q flow, Service Coordinators help to facilitate property maintenance and work order requests alongside the assigned Property Manager.


Job Responsibilities:

  • Effectively communicate with 3rd party vendors, owners, and residents
  • Respond within expected timeframes to all emails and voicemails
  • Answer inbound calls per call and answer rate expectations
  • Manage vendor relationships and drive competitive pricing to ensure quality standards are met
  • Present estimates to clients and receive bid approvals
  • Monitor and Facilitate work orders up until the point of completion
  • Ensure work orders and/or projects are completed promptly
  • Update and monitor dashboards for new and existing work orders
  • Other duties as assigned


Job Requirements:

  • Excellent written and verbal communication skills
  • Customer Service Champion
  • Strong multi-task, prioritization, and organizational skills
  • Ability to adapt to new technology, software, and systems swiftly
  • 6+ months of experience in a customer service, coordination, or dispatch role
  • Active AZ Real Estate License *preferred, but not required*


Company Perks:

  • Company-sponsored Medical, Vision, and Dental Insurance plans
  • Free Life Insurance
  • Paid Time Off 
  • Paid Holidays
  • 401k Matching
  • Free Gym Membership
  • The opportunity to get your real estate license for FREE

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