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Service Provider

4 months ago

Fresno, United States UFW Foundation Full time
Job DescriptionJob Description

TITLE:

Service Provider

FLSA STATUS:

Hourly (Non-Exempt)

LOCATION:

Bakersfield, CA

Fresno, CA

HIRING RANGE:

$21.00 to $25.00 per hour, depending on experience.

About UFW Foundation: For nearly 18 years, the UFW Foundation has mobilized farm workers and their organizations across the country to advocate for more equitable policies, such as immigration reform, pesticide protections, heat standards, hazard pay and other worker protections. We engage constituents in systemic change to break the cycle of poverty while also providing critical services. In fact, the UFW Foundation is the largest federally accredited immigration legal service provider in the state of California. The organization has staff in California, Arizona, Georgia, Illinois, Michigan, and New York.

The UFW Foundation’s Immigration Legal Services Program provides high quality comprehensive affirmative and removal defense services and representation before U.S. Citizenship and Immigration Services (USCIS), Executive Office for Immigration Review (EOIR), and California State Courts. We represent low-income clients, including unaccompanied minors, in an array of affirmative and defensive applications, including but not limited to family petitions, U-visa/VAWA, Waivers, Naturalization and DACA, as well as Asylum/Withholding/CAT, Cancellation of Removal and Special Immigrants Juvenile Status (SIJS).

SUMMARY: The Service Provider position will (1) provide affirmative immigration relief services/assistance; (2) may provide assistance in the representation of clients in removal proceedings; (3) outreach at assigned community college campuses and/or community events as needed; and (4) work closely with other UFW Foundation programs to drive an organizing culture which influences systemic change. The Service Provider will primarily be focused on providing quality immigration legal services to farm workers seeking labor based deferred action. These services may be provided to community members in person or via the UFW Foundation's Teleconsulta model.

The UFW Foundation seeks an individual with experience working with immigrant communities that can help the organization, in collaboration with the UFW Foundation’s various programs and departments, as well as its partners, to develop a service delivery model that will maximize the limited resources in rural communities and leverage relationships from urban centers.

ESSENTIAL FUNCTIONS: (This is not an exhaustive list)

Primary:

  • Conduct initial immigration services intakes for potential clients as needed;
  • Facilitates completion of affirmative immigration applications to submit to USCIS, including U/T Visas, VAWA, adjustment of status, consular processing, employment authorizations, deferred action, naturalization, among others;
  • May assist in the preparation of removal defense cases;
  • Assist clients in gathering supporting documents and preparing legal declarations;
  • Facilitates completion of client background checks and other records as needed, including FOIAs;
  • Keeps clients informed by maintaining contact; communicating case progress;
  • Assist with reception services as needed;
  • Translates documents from Spanish to English and vice-versa;
  • Provides information to potential applicants;
  • Provide necessary follow-up after intakes to evaluate client's eligibility. Follow up includes performing legal research, obtaining additional information from client, etc.
  • Assist/coordinate and direct on-site/off-site group processing workshops and other special events;
  • Development and dissemination of immigrant rights materials;
  • Provide administrative and legal support to Staff Attorney (s), BIA Representatives, and other management staff;
  • Updates job knowledge by participating in educational opportunities; reading Professional publications and participating in trainings made available.
  • Conducts effective and timely case management of physical, e-files, and client database.

Other, as needed:

  • Answers and screens telephone calls, and arranges conference calls.
  • Travel as needed to community or workshop events, including travel on weekends.
  • Coordinates own schedule and makes appointments.
  • Assist other office staff with administrative needs.
  • Organizes and maintains file system, and files correspondence and other records.
  • Greets all visitors/clients and assists them with questions and appointment needs.
  • Coordinates and arranges meetings, prepares agendas, reserves and prepares facilities, and records and transcribes minutes of meetings.
  • Coordinates office volunteers, interns, & other staff.

SUPERVISORY RESPONSIBILITIES:

  • May involve coordinating and supervising office volunteers, interns, or other staff.

MINIMUM REQUIREMENTS AND/OR QUALIFICATIONS:

The ideal candidate for this position must have a high level of professionalism and organization. The candidate must demonstrate competency in the following areas:

  • Ability to develop, implement and track day-to-day activities;
  • Attention to detail and effective time management skills required;
  • Experience working in immigrant communities, communities of color, and low-income and working-class communities;
  • Spanish language fluency (reading/writing/speaking); Must be bi-literate in English/Spanish;
  • Ability to manage multiple projects in a fast-paced environment;
  • Self-motivated and able to work both independently and in conjunction with team members;
  • Collaboration. Ability to work with teammates in a professional and solutions-oriented manner.
  • Dedication to Mission. A genuine interest in immigrant and farm worker rights.
  • Excellent oral and written communication skills.
  • Excellent problem-solving skills.
  • Experience managing and executing across several communications media.
  • Flexibility, Speed, and Precision. Ability to adjust quickly to constantly changing priorities with speed, precision, and accuracy.
  • Si Se Puede® (It Can Be Done) Attitude. The embodiment of a personal spirit that promotes confidence, courage and risk-taking.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Language Skills: Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, campus staff and students, government officials and their staff members, and the general public. This position may require bilingual and/or bi-literate ability (English/Spanish).
  • Mathematical Skills: Ability to calculate figures and amounts such as discounts, interest, commissions, proportions and percentages. Ability to apply concepts of basic algebra and geometry.
  • Reasoning Ability: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

PREFERRED REQUIREMENTS AND/OR QUALIFICATIONS:

  • None.

EDUCATION and/or EXPERIENCE:

  • Associate degree (A. A.) or equivalent from two-year college or technical school; and two years or more of related experience and/or training; or equivalent combination of education and experience.

CERTIFICATES, LICENSES, REGISTRATIONS:

  • Requires the ability to type at a rate of not less than 50 Net Words Per Minute (NWPM).

ADDITIONAL AND/OR SPECIAL REQUIREMENTS AND/OR QUALIFICATIONS:

COVID-19 Vaccination Requirement – The UFW Foundation is committed to ensuring the health and safety of our community, employees, and program participants. While vaccinations and boosters are not currently mandatory, we strongly recommend their use as a crucial measure in reducing the transmission of COVID-19. It is imperative to emphasize that if a pandemic situation arises that necessitates vaccines and/or boosters, we will reinstate this requirement to protect everyone effectively. Vaccinations have proven to be effective in preventing the spread of the virus and reducing severe illness. By choosing to get vaccinated, individuals contribute to the collective effort in mitigating the impact of the pandemic and creating a safer environment for all. We will continually monitor the evolving situation and follow the guidance of health authorities.

COMPENSATION:

The hourly pay range for this position is, $21.50 to $25.00 and benefits include:

  • Accruals of 2, 3, and 4 vacation weeks per year depending on tenure
  • 16 paid holidays (includes a personal day)
  • 1 mental health day per calendar year
  • Paid sick days
  • Health, dental, and vision benefits
  • Life insurance
  • Flexible Spending Accounts
  • Employee Assistance Program for support with personal and work-related challenges
  • 403(b) retirement plan with 2% employer match (providing employee meets criteria)
  • 401(k) retirement plan with no employer match (providing employee meets criteria) *
  • Employer-sponsored pension plan*
  • Supplemental insurance (within 30 days of hire date)*
  • Professional development opportunities and access to thousands of courses
  • 20% discount for immigration services through the UFW Foundation
  • Many discounts, such as entertainment discounts for movie theaters, theme parks, etc. via ADP Lifemart, TicketsatWork, and UnionPlus

*Note: Some of the benefits listed above are not available to temporary employees. Eligibility and access to benefits may vary based on employment status and other factors.

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee is occasionally required to stand; walk; and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds.

WORK ENVIRONMENT:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually moderate.

EQUAL OPPORTUNITY EMPLOYER:

The UFW Foundation is an Equal Opportunity Employer. We believe a strong commitment to equal employment opportunity is more than a legal and moral obligation – it is also a sound business practice to realize the potential of every individual. We celebrate diversity and are committed to creating an inclusive work environment for all To provide equal employment and advancement opportunities to all individuals, employment decisions at the UFW Foundation will be based on merit, qualifications, and abilities. Except where required or permitted by law, employment practices will not be influenced or affected by an applicant's or employee's race, color, religion, sex/gender, gender identity, gender expression, sexual orientation, marital status, medical condition, military or veteran status, national origin, ancestry, disability, genetic information, age, or any characteristic protected by law.

We encourage all qualified applicants to apply for a position fighting for farmworker and immigrant communities The UFW Foundation believes in second chances. As an organization, we will rely on individualized assessments in the hiring of those with past criminal convictions. The UFW Foundation will make reasonable accommodations for qualified individuals with qualified disabilities under the Americans with Disabilities Act unless doing so would result in an undue hardship. Persons of color, gay, lesbian, bisexual, and transgender people, persons with disabilities, persons who have lived in poverty, formerly incarcerated, persons 40 years old or older, and people fluent in more than one language are strongly encouraged to apply for open positions with the UFW Foundation.

This policy governs all aspects of employment, including selection, job assignment, compensation, counseling, discipline, termination, access to benefits, and training. Our commitment to equal opportunity employment applies to all persons involved in our operations and prohibits unlawful discrimination by any employee, including supervisors and co-workers.