Production Support

2 months ago

Laceys Spring, United States Piper & Leaf Artisan Tea Co. Full time
Job DescriptionJob Description

The Farm support staff is responsible for assisting each department within the farm with a variety of jobs related to the production, fulfillment, preparation, creation and delivery of Piper & Leaf products. The production support staff report directly to the Production Manager or department manager they are working within.


Essential Functions:

  • Arrives on time for all scheduled shifts, meetings, and classes
  • Ensures completion of all daily tasks
  • Ensures proper atmosphere is maintained in regards to the cleanliness and safety of our Farm work area
  • Passes and maintains certifications and training requirements
  • Knows and adheres to all safety and sanitation measures
  • Assists the leaders and managers with cleaning and maintaining all storage, equipment, and fixtures
  • Attends and participates in Farm huddles and meetings
  • Responsible for accurate counting and recording
  • Handles sensitive information professionally and confidentially
  • Communicates with supervisory team about operational issues, observations, insights, and suggestions


The Success Patterns and Characteristics for this position are:

  • Great problem solving skills, especially in-the-moment
  • Follows, demonstrates, encourages, and enforces the Piper & Leaf Code of Conduct
  • An outgoing personality who can create and build energy around them
  • Excellent verbal and written communication skills
  • Willingness to be coached and corrected; desire for self-improvement
  • Passionate about great beverages, a great experience, and great service
  • High level of interest in learning about food, beverages, people, and business
  • Possesses strong interpersonal skills and able to work easily with diverse people and groups
  • Willingness to work multiple roles and locations to see Piper & Leaf succeed
  • Able to follow a variety of leadership and management styles and techniques
  • Organized and precise, with an attention to detail.

Physical Demands

  • Bending, stooping, walking, and standing for long periods at a time
  • Must be able to safely relocate up to 50 lbs. possibly requiring pushing, pulling, lifting, or carrying
  • Going up/down stairs, ramps, ladders, and in/out of high vehicles multiples times
  • Usage of register/POS and bar equipment
  • Frequent rotation & use of the wrist/s, spine, & upper extremities to perform duties
  • Frequent reaching, turning, & precision work around bar area & hot equipment
  • Frequent receiving and sharing of detailed information that must be remembered & accurately processed and communicated
  • Distinguishing, with a degree of accuracy, differences or similarities, in intensity or quality, of flavors/odors and need clarity of vision at near/far distances
  • Lifting/transporting hot items, interacting with heated equipment, steam, hot wash water, loud noise, chemicals and other at risk conditions
  • Food processing and duties with use of power-driven machines and/or sharp cutting tools
  • Working with and around various herbs and fruits, dairy products, and tree nuts
  • Occasional warehousing and storage environment/duties
  • Occasional use of pallet jack


Requirements


The Success Patterns and Characteristics for this position are:

  • Great problem solving skills, especially in-the-moment
  • Follows, demonstrates, encourages, and enforces the Piper & Leaf Code of Conduct
  • An outgoing personality who can create and build energy around them
  • Excellent verbal and written communication skills
  • Willingness to be coached and corrected; desire for self-improvement
  • Passionate about great beverages, a great experience, and great service
  • High level of interest in learning about food, beverages, people, and business
  • Possesses strong interpersonal skills and able to work easily with diverse people and groups
  • Willingness to work multiple roles and locations to see Piper & Leaf succeed
  • Able to follow a variety of leadership and management styles and techniques
  • Organized and precise, with an attention to detail.

Physical Demands

  • Bending, stooping, walking, and standing for long periods at a time
  • Must be able to safely relocate up to 50 lbs. possibly requiring pushing, pulling, lifting, or carrying
  • Going up/down stairs, ramps, ladders, and in/out of high vehicles multiples times
  • Usage of register/POS and bar equipment
  • Frequent rotation & use of the wrist/s, spine, & upper extremities to perform duties
  • Frequent reaching, turning, & precision work around bar area & hot equipment
  • Frequent receiving and sharing of detailed information that must be remembered & accurately processed and communicated
  • Distinguishing, with a degree of accuracy, differences or similarities, in intensity or quality, of flavors/odors and need clarity of vision at near/far distances
  • Lifting/transporting hot items, interacting with heated equipment, steam, hot wash water, loud noise, chemicals and other at risk conditions
  • Food processing and duties with use of power-driven machines and/or sharp cutting tools
  • Working with and around various herbs and fruits, dairy products, and tree nuts
  • Occasional warehousing and storage environment/duties
  • Occasional use of pallet jack


BenefitsBenefits package available including but not limited to Healthcare, Merch, Coporate Partnerships, etc.

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