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Enrollment Coordinator
3 months ago
Job Position: Coordinator l
Location: Pittsburgh, PA 15238 (in-office)
Pay Rate: $15.00-16.00/hr
Schedule: M-F 6AM - 2:30 PM or 7 AM - 3:30 PM (Must be available for either schedule)
Description: The Enrollment Coordinators play a critical role in working with our new member clients to determine eligibility and perform various enrollment activities. Enrollment Coordinators interface with both individual plan members and employer group and requires a strong focus around accurate and timely customer support to ensure client enrollment and retention.
Responsibilities:
• Identifying and processing different types of documents and routing them to the correct area for processing.
• Processing returned mail and updating members addresses.
• Meet monthly established quality and productivity goals on a consistent basis.
• Follow work instructions regarding enrollment tasks.
Experience:
• Verifiable High School diploma or GED required; Bachelors Degree in Marketing preferred.
• Basic skills in MS Excel, MS Word and Outlook.
• At least 1 years of overall related experience of Center for Medicare/Medicaid Services (CMS) guidelines for Medicare Part D
enrollment processes or previous work experience in regulatory environment.
• Dependable/Responsible/Accountable Excellent spoken and written communication skills.
• Capable of managing through transition, while fostering a positive team environment.
• Confident in decision making ability within strict timelines Exceptional prioritization and organizational skills.
• Acts with integrity and uses sound judgment in dealing with confidential information.
AltaStaff is an Equal Employment Opportunity Employer. We provide equal employment opportunities to all qualified applicants for employment without regard to age, race, color, creed, religion, sex, marital status, national origin, ancestry, citizenship, disability, veteran status, sexual orientation, or any other protected status, in accordance with applicable federal, state, and local laws.
