Network Technician

4 weeks ago

Santa Barbara, United States Impulse Full time
Job DescriptionJob Description

We are looking for a qualified Network Technician to join our company in the Santa Barbara County region. Please note that those who are not located in the area should not apply. This is a full-time role in the office. The ideal candidate should know layer 1 and IP routing and switching well and be excited to gain more knowledge about fiber in both corporate and communication environments.

Compensation:

$23 - $30 hourly

Responsibilities:

SUMMARY: Performs customer installations

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

  • Manage tickets and tasks in the 'Service Implementation' queue in our internal ticketing system
  • Perform pre-installation site evaluation
  • Document all site evaluation information in the corresponding ticket
  • Configure Hardware prior to installation and have it reviewed by Network Engineering. Apply asset tags Document all relevant hardware configuration information in the customer database
  • Install hardware at the customer premise
  • Provide preliminary training on Pulse Fiber service, SFP’s approved Adtran, and Juniper CPEs. Work through hardware integration into the customer LAN
  • Setup internal monitoring of all circuits and equipment
  • Procure monthly, quarterly, and yearly Jeep maintenance
  • Regular and predictable on-site attendance is a requirement to perform essential functions of this position
Qualifications:
  • Educational requirements include a high school diploma or equivalent GED certification
  • Exhibits strong leadership and customer service skills
  • Must have excellent time management and organizational skills
  • Proven customer service experience with a strong guest-focused mentality
  • Food service industry experience is required

  • Experience with cabling, fiber, and punch-down blocks
  • Networking certifications are a plus
  • Network equipment configuration a plus


About Company

We are enabling businesses to operate more effectively in a digital world. To drive this we need talented people who are energized by change, ready for challenges, and want to make a difference. To help people work better you need to know them, their business, and how they create value. We place our highest value on meaningful relationships, knowing our customers, and putting our expertise to work for them.


Impulse's Core Values are to "Throw a great party for our customers every day"

  • Be Prepared - Prepare in advance and sweat the details.
  • Know Your Guests - Learn about each of our guests and craft a unique experience.
  • Have Fun - Enjoy what we do, who we get to do it with, and where we get to do it.
  • Make Them Feel Good - Our guests will remember how we make them feel more than what we do for them.
  • Adapt on the Fly - Minimize the impact of unexpected events; safeguard our guests' experience.

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