Help Desk Technician

4 weeks ago

Fredericksburg, United States Central Texas Electric Co-op Full time
Job DescriptionJob DescriptionSalary: DOE

Position Summary:

 

Assist with the operation and maintenance of the information and communication systems of the cooperative by providing desktop support and coordinating with outside personnel when necessary. Identify, analyze, and solve technical issues, facilitate software migration, and provide training for other cooperative personnel.

 

Essential Duties and Responsibilities:

 

  1. Provide first-level computer support to users by troubleshooting applications, hardware, endpoint, and user issues.
  2. Perform all in-house and remote computer support, including all upgrades, training, maintenance, and user education.
  3. Assist with the implementation of new computer software and hardware.
  4. On-call during non-business hours for systems support.
  5. Maintain confidentiality of stored data; as well as requests for data from management, to include payroll and human resources information.
  6. Troubleshoot voice phone issues on a VOIP system.
  7. Set up, manage, and troubleshoot all mobile device issues and keep informed on new applications and technologies to make recommendations.
  8. Work with the IT Manager to stay current with changes, upgrades, and the basic use of all systems.
  9. Assist with the training and other services relating to the help desk function.
  10. Assist with the resolution of problems and end-user questions regarding technologies used by the Cooperative.
  11. Monitor workstation virus control.
  12. Monitor DHCP server.
  13. Maintain air filter system in the server room.
  14. Ensure adherence to company policies, practices, and procedures.
  15. Perform other miscellaneous job duties as assigned.

 

Education:

 

Associate degree in computer science or a related field is required. Bachelor’s degree in computer science, information technology, or computer information systems is preferred. Continuing education in computer hardware and software applications is preferred.

 

Experience:

 

A minimum of two years of prior experience in a computer support role, including help desk, PC, and hardware installation and repair is required.

 

Job Knowledge:

 

Knowledge of Office 365 and other Microsoft applications is required. Must possess knowledge of communication and networking systems, protocols, software, and hardware. Prior experience in project management and the maintenance and utilization of backups is preferred.

 

Abilities and Skills:

 

  1. Effective analytical, problem-solving, and research skills required.
  2. Must have strong interpersonal and communication skills, with the ability to express technical information clearly and simply while working closely with other personnel.
  3. Must be able to communicate with outside vendors on technical planning and reporting.
  4. Must be able to maintain confidentiality.
  5. Must possess strong organizational skills, with the ability to perform multiple tasks simultaneously and meet required deadlines.

 

Working Environment:

 

This position requires working most of the time inside an office building with normal office conditions. Must have the ability to perform repetitive motions and possess manual dexterity for duties such as dialing and keyboarding. Frequent physical activity includes sitting, standing, walking, stooping, bending, reaching, crawling, lifting, and carrying computer equipment under fifty (50) pounds, as necessary without external assistance of personnel or mechanical aids. The position occasionally requires travel both inside and outside the Cooperative’s service territory. Overtime and/or on-call duty may be required outside of normal business hours and during emergencies.

  • Appliance Repair Technician

    4 weeks ago

    Fredericksburg, United States Brooks Appliance Repair and Electric Full time

    Job DescriptionJob DescriptionAppliance Service Technician responsibilities include:Examining customers’ appliances and identifying the cause of appliance breakdownsPerforming maintenance work on customers’ appliancesProviding rough estimates to customers regarding the cost to repair damaged or malfunctioning appliancesJob briefWe’re looking for an...

  • Sewer and Drain Technician

    6 days ago

    Fredericksburg, United States ALCO HVAC Plumbing & Gas Full time

    Job DescriptionJob DescriptionAre you a skilled and motivated Sewer and Drain Technician looking for a full-time position? Join ALCO HVAC Plumbing & Gas and become a valuable member of our team in Fredericksburg, VA! We are currently hiring for this role and want you to apply today to kickstart your exciting career journey with us.WHY YOU SHOULD JOIN USAt...

  • Drain - Sewer Technician

    5 days ago

    Fredericksburg, United States ALCO HVAC Plumbing & Gas Full time

    Job DescriptionJob DescriptionDiscover an exciting opportunity as a Drain - Sewer Technician with ALCO HVAC Plumbing & Gas! We're seeking skilled and motivated individuals for a full-time position at our Fredericksburg, VA location. If you're ready to embark on a rewarding career and work in a dynamic team environment, apply now and join us today!At...

  • Lawn Care Technician

    1 month ago

    Fredericksburg, United States Lawn Doctor Stafford-Culpeper Full time

    Job DescriptionJob DescriptionBenefits:Competitive salaryHealth insuranceTuition assistance Lawn Doctor is looking for individuals dedicated to providing high-quality, customer-focused lawn care services to join our team as Lawn Care Technicians. Our Lawn Care Technicians are customer-facing brand ambassadors. They treat lawns with top quality,...

  • Medical Lab Technician

    1 day ago

    Fredericksburg, United States Spotsylvania Regional Medical Center Full time

    **This is a full time, mixed shift (evening and night shift) position with rotating weekends! Shift differentials provided!**: Last year our HCA Healthcare colleagues invested over 156,000 hours volunteering in our communities. As a Medical Lab Technician with Spotsylvania Regional Medical Center you can be a part of an organization that is devoted to giving...

  • Medical Lab Technician

    1 day ago

    Fredericksburg, United States Spotsylvania Regional Medical Center Full time

    **This is a full time, evening shift position with rotating weekends! Shift differentials provided!**: Last year our HCA Healthcare colleagues invested over 156,000 hours volunteering in our communities. As a Medical Lab Technician with Spotsylvania Regional Medical Center you can be a part of an organization that is devoted to giving...

  • HVAC Service Technician

    2 weeks ago

    Fredericksburg, United States FH Furr Full time

    Overview About Us: * F.H. Furr Plumbing, Heating, A/C, and Electrical Inc. - "Absolutely the Best." * A proud major player in the residential home services business for over 42 years * Serving Northern Virginia, Southern Maryland, and DC with over 750 employees, from our Fredericksburg, VA office Why Choose Us: * Competitive performance-based...

  • Cad Technician

    1 month ago

    Fredericksburg, United States Dominion Steel, LLC Full time

    Dominion Steel is in need of CAD Technician to grow our Engineering and Detailing department. This position will be responsible for completing accurate 2D/3D designs, detailed drawings, and bills of materials on a wide range of structural and decorative steel projects. This position will report directly to the VP of Engineering and...

  • Registered Behavior Technician

    1 month ago

    Fredericksburg, United States Empower Behavioral Services, LLC Full time

    **We are a dedicated and compassionate group of ABA professionals providing center-based services to children with autism. Our center serves individuals ages 2-22. We are looking for part-time Registered Behavior Technicians to join our team for afternoon sessions at our beautiful ABA center in Fredericksburg, VA.** **Registered Behavior Technician...

  • Medication Technician

    1 month ago

    Fredericksburg, United States Bickford of Spotsylvania Full time

    **Evening Shifts Available!!Join our DYNAMIC team at Bickford Senior Living as a Medication Technician! The Medication Technician supports resident care within the branch, ensuring that Resident’s daily medications needs are met in a compassionate way that maintains their dignity, allowing them to live their life to the fullest!This position offers a full...

  • Residential Plumbing Technician

    1 month ago

    Fredericksburg, United States ALCO HVAC Plumbing & Gas Full time

    Job DescriptionJob DescriptionAre you ready to unleash your skills as a high-performing full-time Residential Plumbing Technician - Gas Fitter? Join the dynamic team at ALCO HVAC Plumbing & Gas in Fredericksburg, VA, and deliver top-notch plumbing and gas fitting services. Get ready to make a real impact in our community!PAY & PERKSOur Residential Plumbing...

  • Medication Technician

    2 weeks ago

    Fredericksburg, United States Bickford Senior Living Full time

    **Evening Shifts Available!! Join our DYNAMIC team at Bickford Senior Living as a Medication Technician! The Medication Technician supports resident care within the branch, ensuring that Resident's daily medications needs are met in a compassionate way that maintains their dignity, allowing them to live their life to the fullest! This position offers a...

  • Medication Technician

    3 weeks ago

    Fredericksburg, United States Bickford of Spotsylvania Full time

    Bickford of Spotsylvania - **Evening Shifts Available!! Join our DYNAMIC team at Bickford Senior Living as a Medication Technician! The Medication Technician supports resident care within the branch, ensuring that Resident’s daily medications needs are met in a compassionate way that maintains their dignity, allowing them to live their life to the...

  • Advanced Emergency Medical Technician

    2 weeks ago

    Fredericksburg, United States Childrens Clinic of Fredericksburg Full time

    Job DescriptionJob DescriptionJob SummaryWe are seeking a dedicated and compassionate Mobile Medical Vehicle Emergency Medical Technician (EMT) to join our healthcare team. The Mobile Medical Vehicle EMT will play a crucial role in delivering healthcare services to patients in the field by providing medical care and support from our medical services vehicle....

  • Maintenance Technician

    12 hours ago

    Fredericksburg, United States Acento Real Estate Partners Full time

    Our own people say it... Acento Real Estate Partners is officially a GREAT PLACE TO WORK! You can see it yourself before even applying... Check us out! About Us Headquartered in the Washington, DC metro area, Acento Real Estate Partners is a premier investment management and operating company specializing in value-driven investment management strategies...

  • Maintenance Technician

    3 weeks ago

    Fredericksburg, United States Acento Real Estate Partners Full time

    Job DescriptionJob DescriptionSalary: Our own people say it... Acento Real Estate Partners is officially a GREAT PLACE TO WORK! You can see it yourself before even applying... Check us out!About UsHeadquartered in the Washington, DC metro area, Acento Real Estate Partners is a premier investment management and operating company specializing in value-driven...

  • Office Manager

    6 days ago

    Fredericksburg, United States Fredericksburg Dental Artists Full time

    We are looking for an A+ talent that will help grow our office and the team. This position has ample room to grow. We are looking for someone that is passionate about dentistry and passionate about improving people's lives through dentistry.Company DescriptionOur dental practice located in Fredericksburg, VA. Led by Dr.Koheil and Dr.Dina, we provide a range...

  • Office Manager

    5 days ago

    Fredericksburg, United States Fredericksburg Dental Artists Full time

    We are looking for an A+ talent that will help grow our office and the team. This position has ample room to grow. We are looking for someone that is passionate about dentistry and passionate about improving people's lives through dentistry.Company DescriptionOur dental practice located in Fredericksburg, VA. Led by Dr.Koheil and Dr.Dina, we provide a range...

  • Office Manager

    6 days ago

    Fredericksburg, United States Fredericksburg Dental Full time

    **We are looking for an A+ talent that will help grow our office and the team. This position has ample room to grow. We are looking for someone that is passionate about dentistry and passionate about improving people's lives through dentistry.** **Company Description** Our dental practice located in Fredericksburg, VA. Led by Dr.Koheil and Dr.Dina, we...

  • Office Manager

    6 days ago

    Fredericksburg, United States Fredericksburg Dental Artists Full time

    We are looking for an A+ talent that will help grow our office and the team. This position has ample room to grow. We are looking for someone that is passionate about dentistry and passionate about improving people's lives through dentistry.Company DescriptionOur dental practice located in Fredericksburg, VA. Led by Dr.Koheil and Dr.Dina, we provide a range...