Office Manager

4 weeks ago

Orrville, United States Elite Dental Partners Full time
Job DescriptionJob Description

We assist dental practices that are facing non-clinical challenges by providing them with industry proven non-clinical business support services.

We are looking for professional staff that are able to join a collaborative and motivated team that provides non-clinical support functions to an affiliated network of dentists. These professionals have critical roles in assisting with non-clinical services across a broad network of affiliated dental practices.

ESSENTIAL JOB RESPONSIBILITIES:

  • Lead by example and coach teams to provide exceptional patient experiences
  • Challenge, encourage and inspire team members to achieve desired results
  • Evidence of management style, which builds alliances within the business and emphasizes high moral, collegiality, effective teamwork and high moral standards
  • Continual focus on a productive schedule that supports dentists and hygienists
  • Work within budget guidelines to maintain supported office profitability
  • Coordinate daily team huddles and team meetings
  • Provide ongoing feedback, training and annual performance reviews for team members within the practice
  • Schedule team members to ensure adequate shift coverage and facilitate requests for time off
  • Assist in the interviewing, on-boarding of new hires
  • Provide training and support to ensure all staff demonstrates knowledge of the business, operating procedures and protocols
  • Review monthly financial reporting (e.g. Profit & Loss statements)
  • Supporting daily office operations with focus towards employee engagement and revenue cycle management (billing, collections, etc…)
  • Responding to clinical and operational concerns timely and effectively. Be accessible and responsive
  • Serve as the point person for office management duties including:
    • Office cleaning and maintenance
    • Verify and submit payroll
    • Clinical and non-clinical supplies ordering
    • Compliance for OSHA and HIPAA

REQUIRED EDUCATION AND EXPERIENCE:

  • Bachelor degree preferred or comparable experience
  • Prior management experience preferred
  • Prior Experience with a dental management software - Dentrix preferred

QUALIFICATIONS

  • Excellent interpersonal skills
  • Ability to comply with safety procedures, privacy rules, and regulations in order to maintain a clean and safe working environment
  • Strong working knowledge of dental terminology, equipment, and practices
  • Excellent time management and organizational skills
  • Customer service focused
  • Experience working in healthcare a must
  • Experience with Microsoft Word, Outlook and Excel
  • Patient focused
  • Positive attitude
  • Good problem-solving Skills
  • Energetic

PHYSICAL REQUIREMENTS:

  • General Office Activities as Required
  • Sit/Stand for long periods of time

The above statements are intended to provide a general overview and level of work being performed by most people assigned to this job. They are not intended to be a list of all responsibilities, duties and requirements. Additional duties can be assigned as determined. Elite Dental Partners is an Equal Opportunity/Affirmative Action Employer. We support a diverse workforce.

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