Patient Service Representative

1 month ago


Rochester, United States RadNet Full time
Job DescriptionJob Description

Responsibilities

Artificial Intelligence; Advanced Technology; The very best in patient care. With decades of expertise, we are Leading Radiology Forward. With dynamic cross-training and advancement opportunities in a team-focused environment, the core of our success is its people with the commitment to a better healthcare experience. When you join us as a Patient Service Representative, you will be joining a dedicated team of professionals who deliver quality, value, and access in the 21st century and align all stakeholders- patients, providers, payors, and regulators to achieve the best clinical outcomes.

Location: 2619 Culver Road

You Will:

  • Greet and register patients in a friendly and service-oriented manner.
  • Obtain or verify proper insurance and patient information, collect signatures and ensure accuracy and completion of necessary documentation.
  • Collect and log all co-pays and fees
  • Answer/transfer incoming phone calls.
  • Schedule, reschedule or cancel new or current patients, confirm appointments and notify staff of changes when necessary.
  • Give patients appropriate orientation for preparatory and safety protocols, and provide directions to facilities if needed.
  • Coordinate with the back-office staff for timely and effective care of patients

You Are:

  • Genuinely passionate about customer service and exercise sound judgement and an ability to remain professional in all situations
  • Able to demonstrate effective and professional communication, interpersonal skills and respect with patients, guests & colleagues
  • Able to thrive in a fast-paced environment, have a knack for prioritizing work with a structured approach, and enjoy providing world-class customer service

To Ensure Success In This Role, You Must Have:

  • High School Diploma or GED
  • Intermediate to advanced computer skills
  • Strong multitasking and communication skills
  • Experience providing exceptional customer service
  • Medical terminology knowledge and recent medical/radiology office experience is preferred.

#PSRNY



  • Rochester, United States ZOLL LifeVest Full time

    Job DescriptionJob DescriptionPosition Title: Patient Service Representative (PSR)Remote independent contract worker positionCompetitive fee for serviceFlexibility – work around your scheduleLifesaving medical technologyThe Cardiac Management Solutions division of ZOLL Medical Corporation develops products to protect and manage cardiac patients, including...


  • Rochester, United States ZOLL LifeVest Full time

    Job DescriptionJob DescriptionPosition Title: Patient Service Representative (PSR)Remote independent contract worker positionCompetitive fee for serviceFlexibility – work around your scheduleLifesaving medical technology*Spanish Speaking PreferredThe Cardiac Management Solutions division of ZOLL Medical Corporation develops products to protect and manage...


  • Rochester, United States Borg & Ide Imaging Full time

    Job Description: Artificial Intelligence; Advanced Technology; The very best in patient care. With decades of expertise, we are Leading Radiology Forward. With dynamic cross-training and advancement opportunities in a team-focused environment, the core of our success is its people with the commitment to a better healthcare experience. When you join us as a...


  • Rochester, United States RadNet Full time

    Responsibilities Location: 995 Senator Keating Blvd Artificial Intelligence; Advanced Technology; The very best in patient care. With decades of expertise, we are Leading Radiology Forward. With dynamic cross-training and advancement opportunities in a team-focused environment, the core of our success is its people with the commitment to a better healthcare...


  • Rochester, United States RadNet Full time

    Job DescriptionJob DescriptionResponsibilitiesLocation: 2655 Ridgeway AvenueArtificial Intelligence; Advanced Technology; The very best in patient care. With decades of expertise, we are Leading Radiology Forward. With dynamic cross-training and advancement opportunities in a team-focused environment, the core of our success is its people with the commitment...


  • Rochester, United States RadNet Part time $15 - $23

    Job DescriptionJob DescriptionResponsibilitiesLocation: 995 Senator Keating BlvdArtificial Intelligence; Advanced Technology; The very best in patient care. With decades of expertise, we are Leading Radiology Forward. With dynamic cross-training and advancement opportunities in a team-focused environment, the core of our success is its people with the...


  • Rochester, United States Rochester Regional Health Full time

    SUMMARY As a Patient Service Representative, you are the warm and friendly point of contact for visitors, providers and staff within the department and keep the department running with your exceptional customer service skills.STATUS: LOCATION: DEPARTMENT: SCHEDULE: ATTRIBUTESFriendly, warm, inviting dispositionExceptional communication skills and...


  • Rochester, United States Borg & Ide Imaging Full time

    Job Description: Artificial Intelligence; Advanced Technology; The very best in patient care. With decades of expertise, we are Leading Radiology Forward. With dynamic cross-training and advancement opportunities in a team-focused environment, the core of our success is its people with the commitment to a better healthcare experience. When you join us as a...


  • Rochester, United States RadNet Full time

    Job DescriptionJob DescriptionResponsibilitiesArtificial Intelligence; Advanced Technology; The very best in patient care. With decades of expertise, we are Leading Radiology Forward. With dynamic cross-training and advancement opportunities in a team-focused environment, the core of our success is its people with the commitment to a better healthcare...


  • Rochester, United States Borg & Ide Imaging Full time

    Job Description: Artificial Intelligence; Advanced Technology; The very best in patient care. With decades of expertise, we are Leading Radiology Forward. With dynamic cross-training and advancement opportunities in a team-focused environment, the core of our success is its people with the commitment to a better healthcare experience. When you join us as a...


  • Rochester, United States Borg & Ide Imaging Full time

    Job Description: Location: 995 Senator Keating Blvd Artificial Intelligence; Advanced Technology; The very best in patient care. With decades of expertise, we are Leading Radiology Forward. With dynamic cross-training and advancement opportunities in a team-focused environment, the core of our success is its people with the commitment to a better healthcare...


  • Rochester, United States Rochester Regional Health Full time

    SUMMARY As a Patient Service Representative, you are the warm and friendly point of contact for visitors, providers and staff within the department and keep the department running with your exceptional customer service skills. STATUS: LOCATION: DEPARTMENT: SCHEDULE: ATTRIBUTES Friendly, warm, inviting disposition Exceptional communication skills and...


  • Rochester, United States Trillium Health Full time

    Purpose: The Patient Services Representative (PSR), under the direction of the Manager, will serve as the first point of contact for individuals seeking community-based testing, hepatitis C treatment, and supportive services at Trillium Health. The PSR will be responsible for administrative tasks, maintaining inventory, and ensuring smooth operation of the...


  • Rochester, United States Trillium Health Full time

    Purpose: The Patient Services Representative (PSR), under the direction of the Manager, will serve as the first point of contact for individuals seeking community-based testing, hepatitis C treatment, and supportive services at Trillium Health. The PSR will be responsible for administrative tasks, maintaining inventory, and ensuring smooth operation of the...


  • Rochester Hills, United States Macomb Oakland Obstetrics PC Full time

    Job title: Patient Service Representative (PSR) Job Category: Administrative Department / Group: Customer Service This role will be responsible for completing tasks as assigned by the Patient Service Coordinators and Manager. Answering patient and family member questions, meeting customer requests Greeting all patients upon check-in and through check out...


  • Rochester, United States Trillium Health NY Full time

    Purpose: Under the direct supervision of the PSR Lead, Practice Manager and AVP, Clinic Operations the PSR is responsible for performing a variety of non-clinical duties in support of patients, clients, clinic medical providers and other ancillary staff following established methods and procedures. Key Job Responsibility Areas Front Office Clinical Support...


  • Rochester, New York, United States ZOLL LifeVest Full time

    Job SummaryZOLL LifeVest is seeking a Patient Service Representative to train patients on the use and care of LifeVest, a wearable cardioverter defibrillator. As a Patient Service Representative, you will work independently as a contractor to provide services to patients in their homes and healthcare facilities.Key Responsibilities:Contact caregivers and...


  • Rochester, United States Trillium Health Full time

    Purpose: Under the direct supervision of the PSR Lead, Practice Manager and AVP, Clinic Operations the PSR is responsible for performing a variety of non-clinical duties in support of patients, clients, clinic medical providers and other ancillary staff following established methods and procedures. Key Job Responsibility Areas Front Office Clinical Support...


  • Rochester, New York, United States Anthony L. Jordan Health Full time

    Job TypeFull-timeDescriptionAnthony L. Jordan Health is a prominent health organization with a rich history dating back over a century. As one of the pioneering Federally Qualified Health Centers (FQHC) in the United States, we are dedicated to serving individuals who encounter challenges in accessing health and healthcare services.Our organization has...


  • Rochester, New York, United States Anthony L. Jordan Health Full time

    About the RoleAnthony L. Jordan Health is seeking a highly skilled and detail-oriented Receptionist to join our team. As a key member of our front office staff, you will be responsible for providing exceptional patient and clinical team experience.Key ResponsibilitiesCreate a welcoming and efficient environment for patients and staff.Manage patient flow to...