Group Sales Specialist

4 weeks ago

Cape May Court House, United States Madison Resorts Full time
Job DescriptionJob DescriptionDescription:

Madison Resorts is a rising hospitality company that is full of growth and energy Madison Resorts is known for a portfolio of luxurious beach front resorts at the Jersey shore. We are fully committed to our communities and our team is committed to excellence in service. Madison Resorts currently consists of two Southern New Jersey properties which are Montreal Beach Resort and Madison Resort Wildwood Crest and the ever so beautiful LaKota Oaks in Norwalk, CT. With more properties on the horizon, we are excited for our growth and to watch our team grow along with us. Come join a fun team with a fun culture while working in a beautiful environment


Perks for being a team member:

  • Benefits for Full-time team members
  • 401k for Full-time team members
  • Paid Time Off for full-time team members
  • Discounted merchandise and dining
  • Fun work culture

Summary:

Our Group Sales Specialist is a multifaceted position focused on sales, event coordination, and guest relations. This position is responsible for ensuring positive guest interactions, managing event logistics, and supporting various aspects of hotel operations, including room blocks, merchandise, and entertainment.


Responsibilities:

  • Know, understand, and adhere to company established policies and procedures.
  • Ensures guest interactions are always positive. Smiles with every guest.
  • Handles sensitive information in a confidential manner.
  • Represents the company effectively by developing comprehensive knowledge of its offerings
  • Builds relationships with influencers, journalists, and media outlets.
  • Close sales and all aspects of sales management.
  • Assist with tours & sales (weddings, private events, corporate events, etc.)
  • Assist guests in decorating the events as needed.
  • Assist the Event Coordinators in executing scheduled events.
  • Ensure each event has the appropriate audio/visual equipment as requested.
  • Manages room blocks for multiple properties.
  • Look out for the safety of our staff and guests.
  • Ensure that our guests enjoy their stay with us.
  • Assists with Entertainment at multiple properties.
  • Engages with local businesses and partners with local businesses to create hotel stay packages.
  • Places order and tracks inventory with Shopify.
  • Coordinates with the Finance team to supply gift cards.
  • Places orders for branded stationary items (parking passes, key card envelopes, housekeeping cards, notepads and pens, menus etc.)
  • Ensures merchandise is stocked and on display at multiple locations.
  • Participate in weekly Group Impact Meetings and BEO Meetings, addressing issues and concerns for stakeholder groups relative to the wedding segment.
  • Daily use of Catering and CRM software to book event space and create BEO's.
  • Performs other related duties as assigned.
Requirements:
  • Minimum of 2 years of sales experience within similar industry preferred.
  • Minimum of 1 year’s experience in working social events preferred.
  • Must be able to lift at least 25 pounds.
  • Must be very flexible with your schedule.
  • Weekends and certain holidays are required.
  • Ability to travel as needed.

Disclaimer

“This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed when circumstances change (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).”


Madison Resorts is an Equal Opportunity Employer. In Compliance with the American with Disabilities Act, the company may provide reasonable accommodation to qualified individuals and encourage both prospective and current employees to discuss potential accommodation with the employer.

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