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Collision Center Administrative Coordinator

3 months ago

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Job DescriptionJob Description

Collision Center Administrative Coordinator

 

Mirak Automotive Group is looking to add a motivated Administrative Coordinator to our dynamic team Mirak provides an excellent environment to progress your career. Mirak offers growth opportunity, excellent earning potential and work environment. We appreciate your drive, skills and ability to wow our guests and potential customers. We're looking for positive people who can make a difference

 

Responsibilities:

  • Act as face, eyes and ears of the collision center
  • Liaison between customer, vendor, service and collision center
  • Answer and screen incoming calls, page and forward appropriately
  • Check email in Customer Relation Management System
  • Distribute incoming faxes, correspondences, etc.
  • Receive,  process and file all payments through the department
  • Review all message in general delivery mailbox and manage accordingly
  • Schedule and coordinating services with internal service as well as external vendors
  • Run reports in Excel and Dealership specific software programs
  • Provide excellence in customer service to the department, vendors, services and collision center
  • Other duties as assigned by the collision manager

 

Required Skills and Experience

  • Strong communication skills and comfort on the phone
  • Excellent organizational skills
  • 1-2 years’ experience in the Auto Industry
  • 1-2 years’ experience in an Administrative capacity
  • Excellence in Customer service
  • Proficiency in web-based programs, phone systems, excel
  • High School Dipolma or equivalent
  • Comfort and willingness to work with internal systems such as:

o Dealer Track (Customer Relation Management System)

o CCC1 (Production Schedule, Calendar Management)