Director, Warehouse Operations

3 weeks ago


Harrisburg, United States Shipfusion Full time
Job DescriptionJob Description

Shipfusion gives brands the best tools possible for building a successful eCommerce operation. We were founded by a team of long-time eCommerce and logistics professionals who believe retailers should be able to trust their fulfillment partners as much as their in-house team.

At Shipfusion we pride ourselves on our commitment to entrepreneurship and innovation. We are always looking for individuals who share these values, and who are looking to further their careers in a unique and rapidly growing organization

The Opportunity:

We are looking for a highly motivated individual to lead and start up our brand new fulfillment centre and operations team in Harrisburg PA.

As the Director of East Coast Operations, you will be a key part in the enhancement and execution of Shipfusion's eCommerce and wholesale fulfillment processes, with a focus on building and leading a team to achieve maximum efficiencies in our brand new fulfillment center.

Responsibilities:

  • Start up and Lead the Harrisburg fulfillment center operation to achieve KPI's and designing/improving processes to increase operational efficiency
  • Work with our HR team to hire and develop the onsite leadership and fulfillment team
  • Work directly with our Sr. VP of Operations and VP of Client Services to ensure the warehouse is executing on all operations goals and initiatives
  • Work closely with our Client Services team to ensure client expectations are constantly being met by the warehouse operations team
  • Work directly with our Support and Account Management teams to ensure deliverables are being achieved
  • Maintain a safe and healthy work environment ensuring policies and procedures are followed
  • Facility P&L budget

What You'll Bring to the Team (Required Skills & Abilities):

  • 5-10 years of direct operational leadership experience preferably in a distribution or fulfillment environment
  • Facility start up experience with project management is preferred
  • Self motivated, flexible, and resilient leader with strong team building skills
  • Ability to manage large scale and complex logistical projects
  • Desire and ability to work in a fast-paced, tech-oriented, startup culture
  • Strong written and oral communication skills
  • Strong knowledge of technology and ability to learn a proprietary WMS

Benefits:

  • ​​Competitive salary and health benefits for you and your dependents
  • 15 Paid Vacation Days
  • 401k with company match



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