Receptionist

3 weeks ago


Elizabeth City, United States G. R. Little Agency, Inc. Full time
Job DescriptionJob Description
About Us:

G.R. Little Agency, Inc. is a locally owned independent insurance agency committed to providing innovative insurance solutions for our clients. With a history spanning 130 years, we take pride in our reputation for excellence, professionalism, and superior customer service. As we continue to grow, we are seeking a dedicated receptionist to join our team and be the welcoming face at our Elizabeth City location.


Position Overview:

As a receptionist at G.R. Little Agency, Inc., you will be the first point of contact for our clients and visitors. Your role will be crucial in creating a positive and welcoming atmosphere in our office. The ideal candidate will have excellent communication skills, a friendly demeanor, and the ability to multitask effectively. You will be responsible for managing phone calls, greeting visitors, and providing administrative support to our team.


Key Responsibilities:


  • Greet clients and visitors with a warm and friendly demeanor.
  • Answer and direct incoming phone calls to the appropriate person or department.
  • Provide information about our agency and services to clients and visitors.
  • Manage incoming and outgoing mail and packages.
  • Assist in maintaining office supplies and ordering as needed.
  • Support administrative tasks such as data entry, correspondence and client outreach.
  • Ensure the reception area is clean and organized at all times.
  • Collaborate with the team to ensure smooth office operations.
  • Assist clients by taking premium payments and routing to the appropriate insurance company.

Qualifications:


  • High school diploma or equivalent.
  • Previous experience in a receptionist or customer service role is preferred.
  • Excellent verbal and written communication skills.
  • Friendly and professional demeanor with strong customer service skills.
  • Proficiency in basic computer applications (Microsoft Office Suite).
  • Ability to multitask and prioritize tasks effectively.
  • Attention to detail and strong organizational skills.
  • Punctuality and reliability are essential.
  • Knowledge of the insurance industry is a plus but not required.

What We Offer:


  • Competitive salary commensurate with experience.
  • Health insurance plan
  • Paid time off
  • Retirement savings plan.
  • Ongoing professional development and training opportunities.
  • A supportive and friendly work environment.
  • Opportunity for career growth within the company.
Join our team and be a part of our mission to provide insurance solutions that protect and serve our clients' needs. We look forward to welcoming you to the G.R. Little Agency family


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