Automotive Mastermind Equity Specialist

1 week ago

Murfreesboro, United States Murfreesboro Nissan Full time
Job DescriptionJob DescriptionWe are currently seeking highly motivated and experienced Automotive Mastermind Equity Specialists to join the #1 Nissan dealership in Tennessee, Murfreesboro Nissan #BORONissan. We provide service for over 2000 customers per month and are looking for Equity Specialist to sell vehicles from our service drive. If you have a passion for cars, excellent sales skills, and thrive in a fast-paced environment, this is the perfect opportunity for you


Job Summary:

The Automotive Mastermind Equity Specialist will assist customers with purchasing merchandise.

Duties/Responsibilities:

  • Respond to inbound internet leads promptly and accurately
  • Engage customers through email, phone calls, and live chat to understand their needs and provide exceptional customer service
  • Conduct virtual vehicle presentations and demonstrations to showcase the features and benefits of our Nissan models
  • Carry out effective follow-ups to maximize lead conversion and customer satisfaction
  • Collaborate with the sales team to provide a seamless sales process and meet or exceed sales targets
  • Stay up-to-date with product knowledge, pricing, and promotions to provide accurate information to customers
  • Maintain a strong knowledge of the automotive industry and competitor offerings
  • Greets and interacts with customers.
  • Consults with customers to understand their needs and preferences related to merchandise.
  • Demonstrates and explains merchandise, selecting and suggesting options suitable for the customer’s needs.
  • Answers customer’s questions about merchandise.
  • Assists customers with purchase decisions.
  • Retrieves merchandise from sales floor, stock room, or other inventory locations; places special orders.
  • Collects all payments using company sale systems.
  • Provides ongoing customer service on all concerns and extending promises.
  • Performs other duties as assigned.


Required Skills/Abilities:

  • Excellent verbal communication skills.
  • Excellent active listening skills.
  • Excellent sales and customer service skills.
  • Extensive knowledge of the merchandise sold.
  • Ability to anticipate customers’ needs.
  • Ability to recommend merchandise to customers.
  • Ability to operate or to quickly learn the store’s point-of-sale system.


Education and Experience:

  • High school diploma or equivalent preferred.
  • Proven success in automotive internet sales
  • Previous experience working in a fast-paced, high-volume dealership
  • Excellent communication and interpersonal skills
  • Strong computer skills and ability to effectively use CRM tools
  • Ability to work well under pressure and meet deadlines
  • Self-motivated and driven to exceed sales targets
  • On-the-job training provided.


Physical Requirements:

  • Prolonged periods of standing and walking throughout the retail space.
  • Must be able to lift-up to 15 pounds at times.

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