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Receptionist

2 months ago

San Antonio, United States Inkspirenize Full time $18 - $26
Job DescriptionJob Description

Job Title: Receptionist

Location: San Antonio, TX

Job Type: Full-time

Job Overview:

The Receptionist is the first point of contact for visitors and callers, representing the company in a friendly and professional manner. This role involves managing front desk operations, handling inquiries, and providing administrative support to ensure the smooth functioning of the office.

Key Responsibilities:

  • Front Desk Management:

    • Greet and welcome visitors, clients, and employees with a warm and positive attitude.
    • Answer, screen, and forward incoming phone calls and emails in a timely and courteous manner.
    • Manage the reception area, ensuring it is clean, organized, and presentable at all times.

  • Administrative Support:

    • Assist with general office administration tasks such as data entry, filing, and document management.
    • Distribute incoming mail, packages, and correspondence, and prepare outgoing mail as needed.
    • Maintain office supplies inventory, placing orders when necessary, and managing office equipment.

  • Communication:

    • Relay messages accurately and efficiently to the relevant team members.
    • Assist in the coordination of internal and external communication, including newsletters, announcements, and memos.
    • Support HR and administrative teams with various tasks as required.

  • Customer Service:

    • Address inquiries and concerns from clients, visitors, and staff, providing information or directing them to the appropriate person or department.
    • Handle customer complaints or issues professionally, escalating to the appropriate parties when necessary.

  • Security:

    • Ensure that all visitors adhere to company security protocols.
    • Monitor access to the office premises and report any security concerns to management.
Qualifications:
  • High school diploma or equivalent required; associate’s degree or relevant certification is a plus.
  • Excellent verbal and written communication skills.
  • Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
  • Strong organizational and multitasking abilities.
  • Ability to work independently and as part of a team.