Current jobs related to Service Dispatcher in HVAC/R Company - Houston - Environmental Air Systems, Inc.

  • HVAC Dispatcher

    2 months ago

    Houston, United States Air City AC & Heating LLC Full time

    Job DescriptionJob DescriptionAre you a multitasking whiz with a knack for keeping things running smoothly? Do you love being the go-to person who makes everything happen seamlessly? At Air City AC & Heating LLC in Houston, TX, we're looking for an exceptional full- or part-time HVAC Dispatcher to join our vibrant dispatch team.With a competitive pay...

  • HVAC Service Dispatch

    2 months ago

    Houston, United States HTS Engineering Ltd Full time

    HTS Engineering Ltd. is the largest independent commercial HVAC manufacturers' rep in North America, with 20 locations in the US and Canada. HTS has a vibrant look and brand promise -- one that reflects our company-wide commitment to ensure the individual success of all those involved in a project's HVAC system selection, design, purchase, installation and...

  • HVAC/R Service Technician III

    2 months ago

    Houston, Texas, United States Cary Services Inc Full time

    $1,000.00 SIGN ON BONUS About Us Family owned and operated since our founding in 1994, Cary Services was formed to provide HVAC/R (Heating, Ventilating, Air Conditioning and Refrigeration), Building Automation and Energy Management design, installation, retrofit, emergency repairs and preventative maintenance services primarily for a commercial and...

  • Senior HVAC/R Service Technician

    1 month ago

    Houston, Texas, United States CoolSys Full time

    Overview: With over 150 years of experience, CoolSys is the market-leading indoor environment solutions company. Our full spectrum of best-in-class services includes HVAC & refrigeration installations, remodels, service & maintenance; and energy solutions, including controls and lighting. CoolSys serves customers in the retail, commercial, food service,...

  • HVAC Dispatcher

    22 hours ago

    Houston, Texas, United States HousePro Full time

    Job OverviewHousePro is seeking a skilled Customer Service Representative to handle inbound and outbound calls, schedule and dispatch technicians, and provide exceptional customer service in a fast-paced environment.Key Responsibilities:Answering inbound calls and responding to customer inquiriesMaking outbound calls to customers and techniciansScheduling...

  • HVAC Dispatcher

    18 hours ago

    Houston, Texas, United States HousePro Full time

    Job OverviewHousePro is seeking a skilled Customer Service Representative to handle inbound and outbound calls, schedule and dispatch technicians, and provide exceptional customer service in a fast-paced environment.Key Responsibilities:Answering inbound calls and responding to customer inquiriesMaking outbound calls to customers and techniciansCommunicating...

  • Experienced HVAC/R Service Technician

    4 days ago

    Houston, Texas, United States CoolSys Full time

    Join Our Team as an HVAC/R Service Technician At CoolSys, we pride ourselves on delivering a comprehensive range of top-tier services, including HVAC and refrigeration installations, renovations, maintenance, and energy solutions such as controls and lighting. As a leader in the industry, we cater to diverse sectors including retail, commercial, food...

  • Commercial HVAC/R Technician

    3 months ago

    Houston, United States Optimum Mechanical Solutions LLC Full time

    Job DescriptionJob DescriptionOptimum Mechanical Solutions is a small growing company with a project manager that has over 35 years experience. We pride ourselves in building strong relationships with our customers who can look to us for their environmental and building automation needs. We offer a strong background in system controls programming and offer...

  • Senior HVAC/R Service Technician

    4 weeks ago

    Houston, United States CoolSys Full time

    Overview: With over 150 years of experience, CoolSys is the market-leading indoor environment solutions company. Our full spectrum of best-in-class services includes HVAC & refrigeration installations, remodels, service & maintenance; and energy solutions, including controls and lighting. CoolSys serves customers in the retail, commercial, food service,...

  • Senior HVAC/R Service Technician

    5 days ago

    houston, United States CoolSys Full time

    Overview: With over 150 years of experience, CoolSys is the market-leading indoor environment solutions company. Our full spectrum of best-in-class services includes HVAC & refrigeration installations, remodels, service & maintenance; and energy solutions, including controls and lighting. CoolSys serves customers in the retail, commercial, food service,...

  • HVAC/R Systems Specialist

    1 week ago

    Houston, Texas, United States GlacierGrid Full time

    Position OverviewGlacierGrid stands at the forefront of the energy sector, committed to delivering cutting-edge and sustainable solutions to address the increasing energy demands of commercial enterprises.As an integral part of GlacierGrid, the HVAC/R Systems Specialist will oversee the installation of hardware on HVAC/R systems, collaborate with the...

  • Commercial HVAC Technician

    1 week ago

    Houston, Texas, United States K&R Mechanical Services Full time

    Job OverviewWe are seeking a skilled Commercial HVAC Technician to enhance our operations at K&R Mechanical Services. The ideal candidate will be responsible for the installation, maintenance, and repair of heating, ventilation, and air conditioning systems.Key Responsibilities:Install new HVAC systems, ensuring optimal performance and compliance with...

  • HVAC/R Systems Specialist

    4 days ago

    Houston, Texas, United States GlacierGrid Full time

    Position OverviewGlacierGrid stands at the forefront of the energy sector, committed to delivering cutting-edge and sustainable solutions to address the increasing energy demands. Our mission revolves around optimizing and minimizing electricity consumption for commercial entities.As an integral part of GlacierGrid, the HVAC/R Systems Specialist will...

  • Dispatcher / Customer Service Rep

    2 days ago

    Houston, United States House Pro Inc Full time

    HousePro is currently looking for an enthusiastic person to join our team as an HVAC dispatcher. As a dispatcher, you will be handling inbound and outbounds calls and are typically the first person any new customers will speak with. You will also be responsible for scheduling and dispatching the technician's to their service calls. The ideal candidate will...

  • HVAC/R Systems Specialist

    4 days ago

    Houston, Texas, United States GlacierGrid Full time

    Position OverviewGlacierGrid stands at the forefront of the energy sector, committed to delivering innovative and sustainable solutions to address the increasing demand for energy. Our mission revolves around optimizing and reducing electricity consumption for commercial entities.As an integral part of GlacierGrid, the HVAC/R Systems Specialist will oversee...

  • Dispatcher / Customer Service Rep

    2 days ago

    Houston, United States HousePro Full time

    Job DescriptionJob DescriptionHousePro is currently looking for an enthusiastic person to join our team as an HVAC dispatcher. As a dispatcher, you will be handling inbound and outbounds calls and are typically the first person any new customers will speak with. You will also be responsible for scheduling and dispatching the technician's to their service...

  • Scheduler - Dispatcher

    3 weeks ago

    Houston, United States Air City AC & Heating LLC Full time $14 - $20

    Job DescriptionJob DescriptionAre you an organized and efficient professional looking for a key role in a thriving company? Air City AC & Heating LLC in Houston, TX is seeking a dedicated full- or part-time Scheduler - Dispatcher to join our dispatch team.Offering competitive pay between $14 - $20 per hour and a supportive work environment that promotes...

  • HVAC Service Tech I Commercial

    2 months ago

    Houston, United States Service Experts LLC Full time

    Why You Should Join the Service Experts Team?Our team consists of the very best; we believe in doing what is right for our customers and our employees. We provide our employees with the training, support and an opportunity for unlimited professional growth. Join us and become an EXPERT!Service Experts Company Perks and Benefits for YOU Our Top Service...

  • HVAC Service Technician

    4 weeks ago

    Houston, Texas, United States NRG Energy, Inc. Full time

    Job Summary: What you'll love about AirtronCompetitive wages and weekly pay Sign-on bonuses may be available for certain positions. Ask your recruiter for more details All positions are eligible for Healthcare (medical, dental, vision, prescription drugs) Many wellness programs to support your physical and mental health Paid Time Off to include holidays...

  • HVAC Service Technician

    4 weeks ago

    Houston, United States NRG Energy, Inc. Full time

    Job Summary:  What you'll love about Airtron Competitive wages and weekly pay Sign-on bonuses may be available for certain positions. Ask your recruiter for more details All positions are eligible for Healthcare (medical, dental, vision, prescription drugs) Many wellness programs to support your physical and mental health Paid Time Off...

Service Dispatcher in HVAC/R Company

2 months ago

Houston, United States Environmental Air Systems, Inc. Full time
Job DescriptionJob Description

Our family-owned company has been proudly serving the Houston area with exceptional HVAC/R services for over four decades. With 42 years of experience, Environmental Air Systems, Inc. has built a reputation for excellence in delivering top-notch heating, ventilation, air conditioning, and refrigeration solutions. Our dedicated team is committed to ensuring customer satisfaction by providing reliable service and expert craftsmanship. Whether it's commercial or residential projects, we prioritize quality and efficiency to keep homes and businesses comfortable year-round.

We are currently seeking a Service Dispatcher to join our team This role requires wearing many hats, from coordinating schedules to communicating effectively with our technicians and customers. A positive attitude is essential, as we maintain a light-hearted and humorous atmosphere while ensuring professionalism and efficiency in all our operations. If you thrive in a dynamic environment where teamwork and customer service excellence are paramount, we invite you to apply and become a valued member of our dedicated team

Key Position Responsibilities:

  • Maintain the service technicians' daily schedules and dispatch the technicians as service calls are completed.
  • Conduct clear and concise communications with department managers, employees, and company customers, including keeping customers appraised as to company schedule and requested lead times. Schedule return trips with customers when parts are in.
  • Maintain the on-call schedule for service technicians as well as keep track of where the technicians are throughout the day and make sure they are making it to their dispatches on time and that each one checks out safely at the end of the day.
  • Offer maintenance agreements.
  • Conduct follow-up "happy calls" with the clients after services are performed. Maintain customer database with current information.
  • Provide accounting with maintenance contract billing information. Prepare service invoices and timecards for processing.

Work Hours: 8:00 am to 5:00 pm, Monday through Friday, with occasional overtime as required

Pay Scale: $20.00 - $25.00 per hour depending on experience + Benefits

Our Benefits:

  • Health insurance with company contributions - we have 3 plans available to meet your needs, including an HSA (Health Savings Account) and 0% coinsurance option
  • Simple IRA with the company match
  • Performance-based spiffs & bonuses
  • 7 paid holidays
  • Paid Vacation
  • Paid training (in-house & 3rd party) with room for advancement in our company

Required Qualifications:

  • 5+ years of dispatching experience in the home improvement industry (HVAC, plumbing, electrical, pest control, etc)
  • Ability to multi-task and make difficult decisions on an everchanging dispatch board
  • Outstanding customer service skills
  • Excellent communication skills, both verbal and written
  • Ability to pass drug and background screens
  • Positive attitude & cheerful phone presence
  • Intermediate computer skills (proficiency with MS Word, Excel, Outlook)
  • Experience with FieldEdge software is preferred
  • Experience with XOI Technologies, Profit Rhino, and QuickBooks is a plus
  • Geographical knowledge of service area or map reading skills
  • Knowledge of the industry is recommended but not required