Service Operations Manager

2 weeks ago


Leesburg, United States BizFirst Full time
Job DescriptionJob Description

This is a remote position.

Service Operations Manager – Medical Equipment - REMOTE FULL-TIME


BizFirst is assisting our client, a leading innovator in healthcare technology solutions, with recruiting a Full-time Service Operations Manager -Medical Equipment position (100% REMOTE). Our client specializes in developing and deploying cutting-edge healthcare IT systems, medical devices, and data analytics platforms to improve patient care, enhance operational efficiency, and empower healthcare professionals.


What will you do


The Service Operations Manager will oversee and enhance the operational efficiency of our service delivery. This role involves strategic planning, improving service procedures, and leading high-impact initiatives to enhance customer satisfaction and service quality. The Manager will evaluate performance results, recommend strategies for service improvement, and ensure alignment with healthcare industry standards and regulations.


Responsibilities:


  • Lead and manage service operations for healthcare IT and medical device products.
  • Develop and implement strategies to improve service quality, efficiency, and customer satisfaction.
  • Coordinate with cross-functional teams to ensure smooth service delivery and resolve any operational challenges.
  • Oversee the management of service contracts and client relationships.
  • Analyze performance metrics and implement improvements in service delivery processes.
  • Ensure compliance with healthcare regulations and standards in service operations.
  • Lead, mentor, and develop a team of service professionals.


Requirements:


  • 8+ years of experience in service operations, preferably in a healthcare technology or product company.
  • Bachelor’s degree in business administration, Healthcare Management, or a related technical discipline.
  • Strong understanding of healthcare IT systems, medical devices, and regulatory requirements.
  • Experience in managing cross-functional teams and projects.
  • Excellent problem-solving, leadership, and communication skills.


Preferred Skills:


  • Certification in Healthcare Information and Management Systems (HIMSS) or similar.
  • Experience with Lean Six Sigma or other process improvement methodologies.
  • Proven track record in enhancing service delivery and operational efficiency.
  • Experience in client relationship management and contract negotiation.


Benefits:


  • Competitive salary and performance-based bonuses.
  • Comprehensive health, dental, and vision insurance for the entire family (majority cost covered by the employer).
  • Flexible Spending Account for healthcare expenses.
  • Generous PTO policy and flexible work arrangements.
  • 401(k) plan with employer match.
  • Professional development and continuing education opportunities.


Job Type:


· Full-time, Permanent Position

· Remote work arrangement



Work Authorization/Clearance:


· US Citizen or Permanent Resident preferred

· Background check and confidentiality agreement required








  • Leesburg, United States Biz First Full time

    Job Description Job Description This is a remote position. Service Operations Manager – Medical Equipment - REMOTE FULL-TIME BizFirst is assisting our client, a leading innovator in healthcare technology solutions, with recruiting a Full-time Service Operations Manager -Medical Equipment position (100% REMOTE). Our client specializes in developing and...


  • Leesburg, United States Loudoun County Government Full time

    Welcome and thank you for your interest in employment with Loudoun County Government! ALL SECTIONS OF THE APPLICATION MUST BE COMPLETED IN ITS ENTIRETY. THE RESUME IS CONSIDERED SUPPLEMENTAL INFORMATION ONLY. APPLICATIONS THAT ARE INCOMPLETE OR INDICATE 'SEE RESUME' WILL NOT BE TAKEN INTO CONSIDERATION. ...


  • Leesburg, United States CareerBuilder Full time

    Our client, a global leader in the construction and manufacturing industry, is seeking a is seeking a Construction Sales Representative to enhance their sales team. The successful candidate will be adept at leveraging CRM tools to identify growth opportunities and eliminate conversion barriers, fostering a seamless transition for customers adopting new...


  • Leesburg, United States Veolia WTS Full time

    **Company Description** Veolia Group Water Technologies and Solutions brings together experienced professionals in pursuit of the same goal to solve the world’s most complex challenges related to water scarcity, quality, productivity, the environment and energy. We’re always looking for passionate and creative people to help us in this mission. As a...


  • Leesburg, United States Blue Moon Backyard & Pool Inc. Full time

    **Overview**: **Managerial Duties**: - Supervise: service, repair, and warranty departments - Train as needed in these departments **Responsibilities**: - Maintain operating procedures for these departments - Evaluate and maintain pricing to meet margins and insure profitability - Maintain inventory as needed - Promote add on sales for these departments -...


  • Leesburg, United States Veolia North America Full time

    Company Description Veolia Group Water Technologies and Solutions brings together experienced professionals in pursuit of the same goal to solve the world’s most complex challenges related to water scarcity, quality, productivity, the environment and energy. We’re always looking for passionate and creative people to help us in this mission. Job...

  • Co Manager>

    7 days ago


    Leesburg, United States RaceTrac Full time

    RaceTrac - 2115 US Hwy. 441 [Assistant Store Manager] As a Co Manager at RaceTrac, you'll: Oversee the day to day operations and sales of a high volume convenience store retail outlet; Assist in leading and supervising a team of employees; Drive profitability, develop people, and ensure the highest level of guest service; Assist with supervising and...


  • Leesburg, United States LMG Comprehensive Sleep Care Centers (970) Full time

    Loudoun Medical Group (LMG), one of the largest and most diverse physician-owned, multi-specialty group practices in Virginia, seeks an experienced professional to serve as an Assistant Manager to keep each facility in operation by managing, supervising, and supporting for its 10 Comprehensive Sleep Care Center (CSCC) practice locations with overnight sleep...

  • Department Manager

    Found in: beBee jobs US - 1 week ago


    Leesburg, Virginia, United States Burberry Limited Full time

    INTRODUCTIONAt Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities. This is the core belief that has guided Burberry since it was founded in 1856 and is central to how we operate as a company today. We aim to provide an...


  • Leesburg, United States Tom Farms Full time

    Job DescriptionJob DescriptionProduction Equipment Operator-US Applicants Only.Job Summary: We are currently seeking a skilled and experienced Farm Production Equipment Operator to join our team. The main responsibility of this role is to operate and maintain a variety of farm equipment and machinery, ensuring maximum productivity and efficiency in all farm...

  • Assistant Manager

    2 weeks ago


    Leesburg, United States Domino's Full time

    Job DescriptionJob DescriptionAssistant ManagerAs an Assistant Manager for Domino's, you will be responsible for the daily operations and service of our store. We pride ourselves on making hot & fresh food, delivered to in a timely manner, and taking great care of our customers. Join our team, apply today!Location:2900 Citrus Blvd. Leesburg, FlWhat we...

  • Assistant Manager

    1 week ago


    Leesburg, United States Domino's Full time

    Job DescriptionJob DescriptionAssistant ManagerAs an Assistant Manager for Domino's, you will be responsible for the daily operations and service of our store. We pride ourselves on making hot & fresh food, delivering in a timely manner, and taking great care of our customers. Join our team, apply today!Location:27900 South US 27, Leesburg, FlWhat we...


  • Leesburg, United States City of Leesburg Full time

    The Manager position is a highly visible position which manages and administers the City’s housing and redevelopment programs to address affordable housing and redevelopment needs in the community. The class is responsible for planning and managing operations, policy and procedures, evaluation and overseeing capital improvement plans. The class assists in...


  • Leesburg, United States Loudoun County Government Full time

    Welcome and thank you for your interest in employment with Loudoun County Government! ALL SECTIONS OF THE APPLICATION MUST BE COMPLETED IN ITS ENTIRETY. THE RESUME IS CONSIDERED SUPPLEMENTAL INFORMATION ONLY. APPLICATIONS THAT ARE INCOMPLETE OR INDICATE 'SEE RESUME' WILL NOT BE TAKEN INTO CONSIDERATION. ...

  • Remote Pilot Operator at ZDC

    Found in: beBee jobs US - 2 weeks ago


    Leesburg, Virginia, United States SAIC Career Site Full time

    Description PLEASE NOTE: This is NOT a UAS / UAV / RPV / DRONE pilot position. We are looking for Full-time and Part-time, Remote Pilot Operator (RPO) candidates to join the SAIC Controller Training Solutions (CTS) team at the Washington ARTCC (ZDC) in Leesburg, VA, supporting air traffic controller training services for the Federal Aviation Administration...


  • Leesburg, United States CareerBuilder Full time

    Do you want to make a difference in one of the fastest-growing counties in the United States? Can you work as part of a team, with inspiration, vision and creativity? Are you passionate about the role of technology in supporting the mission of local government? Come join our team! Loudoun Countys Fire and Rescue Department is currently seeking a System...

  • Accounting Manager

    14 hours ago


    Leesburg, United States Quantum Leap Research, LLC Full time

    Job DescriptionJob DescriptionQuantum Leap Research is the leading technology services company focused on providing operationally focused solutions for select clientele within the United States Government (USG). Quantum Leap was founded by a team of technologists and engineers to focus exclusively on advancing USG interests against the Nation’s threats in...


  • Leesburg, United States Hispanic Chamber of Commerce of Metro Orlando Full time

    **Job Details** **Banking** TRUSTCO BANK Assistant Branch Manager I - Leesburg Orlando, FL Posted: 6/24/2021 Job Description Job ID#: 199 Job Category: Banking The Assistant Branch Manager supports the branch manager by overseeing the efficient operation of the branch to ensure all operational functions are completely and properly performed by the staff...


  • Leesburg, United States Inova Loudoun Ambulatory Surgery Center Full time

    Job DescriptionJob DescriptionOperating Room Nurse - PRN Inova Loudoun Surgery Center is a full service ambulatory outpatient facility. We are licensed, Medicare certified, and AAAHC accredited. Our facility is located on the campus of Inova Loudoun Hospital in Leesburg. We are seeking an experienced OR RN to provide quality patient care using the nursing...

  • Department Manager

    Found in: beBee S US - 2 weeks ago


    Leesburg, United States Burberry Limited Full time

    INTRODUCTION At Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities. This is the core belief that has guided Burberry since it was founded in 1856 and is central to how we operate as a company today.    We aim to...