Customer Service Rep

2 weeks ago


Conroe, United States JD Precision Plumbing Services Full time
Job DescriptionJob Description

Are you passionate about helping others? Join us and make a difference every single day JD Precision Plumbing Services in Conroe, TX is seeking dedicated Customer Service Reps - Call Center Booking Agents who have a genuine desire to assist customers with their needs.

Our full-time Customer Service Reps - Call Center Booking Agents earn a competitive wage of $14 - $18/hour. This scheduling position enjoys a work-life-balanced schedule of 8:00 am - 5:00 pm, Monday - Friday. We also provide awesome benefits and perks, including:

  • Health, dental, vision, and life insurance
  • Paid training opportunities
  • 401(k)
  • Paid holidays
  • Paid time off (PTO)
  • One-on-one coaching
  • Year-round work

Keep reading to see how you can join a team that values your contributions and is dedicated to making a positive impact in our community. With a supportive work environment, a focus on work-life balance, and a commitment to quality service, this scheduling role offers the chance to be part of something truly special while growing your skills and advancing your career.


YOUR MISSION AS A CUSTOMER SERVICE REP - CALL CENTER BOOKING AGENT

Your role in our company is essential. You are the welcoming voice that greets our clients when they call, setting a positive tone for all our interactions. Every day, you handle phone calls and appointments with great attention to detail. Being an active listener, you carefully address our customer's concerns and reassure them that we can provide solutions to their plumbing needs. You excel at juggling multiple tasks and are energized by talking to people, always eager to help them find answers. You're a positive difference that both our company and customers need, and we truly appreciate your efforts

All that you need to excel in this scheduling role is:

  • Great communication skills in English
  • Ability to type and use basic computer systems

A high school diploma or the equivalent is preferred. Experience with customer service is also preferred.


OUR MISSION AT JD PRECISION PLUMBING SERVICES

We have been providing excellent plumbing services for our community since 2010 Our mission is to provide 100% customer satisfaction no matter what the service or project requires. We like to make our clients happy and will go above and beyond to make their projects a success We have a smooth and pleasant process that eliminates stress and maximizes home comfort We always do the right thing for our customers with our upfront pricing and quality workmanship With integrity and excellence in mind, we strive to be the best plumbing company around.

We value people, especially our team. They are the key to our success Our staff is our greatest asset, so we treat them with respect. We offer excellent benefits, opportunities for advancement, and a family-first atmosphere. Join us


Location: 77384



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