Jewelry Sales Consultant

3 days ago

Bethesda, United States Brilliant Earth Full time
Job DescriptionJob Description

Jewelry Consultant - Bethesda, MD

Our Jewelry Consultants provide an exceptional experience for every Brilliant Earth customer. As a Jewelry Consultant you will guide the customer through the life of the sale through our engaging sales platforms: in-person and virtual appointments, phones, or live-chat These team members assist our customers in finding their best jewelry match from our luxury product line. By meeting and exceeding sales targets in a fast-paced environment, this team creates personalized experiences while sharing the happiest moments of our customers' lives. Curious about a day-in-the-life? Check out a day in the life of a Jewelry Consultant Here

The ideal candidate will be able to work a full-time schedule that includes weekend days. This role is in-person at our Bethesda, MD showroom location.

What you’ll do:

Utilize sales strategies and deep product knowledge to guide customers through multiple purchasing decisions via appointments and walk-in consultations, creating memorable and personalized experiences for each customer.

  • Manage a high volume of incoming sales leads via email, live chat, and phones to attain individual revenue targets, providing a luxury customer experience reflective of our high-quality product
  • Proactively greet, check-in, and assist customers in the purchasing process, creating a memorable, one-on-one customer experience.
  • Conduct post-sale appointments to assist and educate customers returning for pick-ups, exchanges, re-sizing, and other inquiries.
  • Call customers to confirm showroom appointments and answer any pre-appointment questions.
  • Review customer feedback surveys and online reviews, working with your leaders to continuously improve the customer experience and your sales performance.
  • Skillfully enforce policies within the waiting room to ensure a safe and pleasant experience for all guests, and ensure product security.
  • Open and/or close the showroom and waiting area.
  • Use our ERP system to manage your tasks and communicate cross-functionally.
  • Act as a brand advocate, sharing our mission of creating a more sustainable, transparent, and compassionate jewelry industry.

What You Have:

  • A passion for the customer. You don’t just like to help – you go above and beyond to provide the best possible experience to each customer that comes through the door.
  • A drive to exceed goals. You love a good challenge You’re a self-proclaimed “over-achiever” on a mission to exceed your sales targets.
  • It’s all in the details. When it comes to our customer’s biggest moments, you know it’s the little things that count the most. You have a passion for process and a keen eye for detail in a fast-moving work environment.
  • Communication is Key. You have a way with words. Whether you’re interacting with a customer or teammate in person, via email, or by chat, you’re clear and concise.
  • Master of Collaboration. You’re a team player. You believe that in order to transform the jewelry industry, we all have to work together

What We Offer

At Brilliant Earth, we’re passionate about supporting our teams. Through our Pillars of Culture, we've built our teams with a focus on innovation, collaboration, and diversity In addition, we offer competitive compensation, a robust benefits package and an environment that fosters growth. Some of our perks include:

  • Career Growth. We want to see you sparkle Through regular 1-1’s with your manager, a variety of training opportunities, and an annual 360 review process for all employees, our leaders are dedicated to creating clear pathways for growth. Learn more about how Brilliant Earth creates a culture of collaboration and growth Here 
  • Diverse, mission-minded team. We were founded to cultivate a more transparent, sustainable, compassionate, & inclusive jewelry industry. Learn more about our impact and team diversity Here
  • Sales Incentive Programs. Quarterly bonuses for achieving sales targets, plus additional bonuses for exceeding goals and monthly bonuses for top sales reps.
  • Continued Education. Company-sponsored learning in leadership, professional skills, diversity & inclusion, and access to tuition reimbursement for role-specific trainings.
  • Employee Discounts. As an employee at Brilliant Earth, you’ll receive a generous discount on our jewelry.
  • Wellness Benefits. We offer access to exclusive discounts on gym memberships and more, as well as an Employee Assistance Program for 24/7 access to counseling.
  • Giving Back and Volunteer Opportunities. In addition to our giving back programs, our teams support local initiatives and spend time together by volunteering.
  • Insurance. Medical, dental, and vision insurance kick in on the first day of your 2nd month
  • 401k match. We know that saving for the future is important. That's why we offer a generous 401k match.
  • Paid Time Off. We know it’s important to recharge and relax - you’ll accrue 3 weeks of PTO in your first year.
  • Disability and Life insurance. 100% employer-paid.
  • Pre-Tax Commuter Benefits.

How to Apply & What to Expect:

If selected for an interview the process for this role includes a phone call with the recruiting team, an online exercise to explore our website and common customer inquiries, and a video interview with one of our leaders

More About Us

At Brilliant Earth, our mission is to cultivate a more transparent, sustainable, compassionate, & inclusive jewelry industry. We believe in creating jewelry you can feel good about wearing, without ever compromising between quality and conscience. We are hard-working team players that welcome challenges and rise to any occasion. Our community of collaboration, respect and encouragement is fostered by frequent team events, cross-departmental meetings and celebrating our wins, big and small. As one of the fastest growing e-commerce jewelers in the world, we're searching for bright and passionate people who are excited to make an impact from day one and grow with the company to take on greater responsibility over time.

Brilliant Earth recognizes the value of diversity and inclusion on our team, as we work together to reinvent fine jewelry in a thoughtful and modern way. At Brilliant Earth, we celebrate each other – our successes, the lessons along the way, and the unique perspectives each individual brings to our team. It is our intent to maintain a work environment and hiring process which is free of harassment or discrimination because of sex, race, religion, color, national origin, physical or mental disability, genetic information, marital status, age, sexual orientation, gender identity, military service, veteran status, or any other status protected by Federal, State or local laws. We are committed to complying with all Federal, State and local laws providing Equal Employment Opportunities, and all other employment laws and regulations.

If you need assistance or reasonable accommodation completing an application or at any stage of the interview process, please reach out to us at accommodations@brilliantearth.com.

Powered by JazzHR

Ib5K2dUBpp

  • Jewelry Sales Consultant

    4 weeks ago

    Bethesda, Maryland, United States Brilliant Earth Full time

    Jewelry Consultant - Bethesda, MDOur Jewelry Consultants provide an exceptional experience for every Brilliant Earth customer. As a Jewelry Consultant you will guide the customer through the life of the sale through our engaging sales platforms: in-person and virtual appointments, phones, or live-chat These team members assist our customers in finding their...

  • Jewelry Sales Consultant

    6 days ago

    Bethesda, United States Brilliant Earth Full time

    Job DescriptionJob DescriptionJewelry Consultant - Bethesda, MDOur Jewelry Consultants provide an exceptional experience for every Brilliant Earth customer. As a Jewelry Consultant you will guide the customer through the life of the sale through our engaging sales platforms: in-person and virtual appointments, phones, or live-chat! These team members assist...

  • Jewelry Sales Consultant

    4 weeks ago

    Bethesda, United States Brilliant Earth Full time

    Job DescriptionJob DescriptionJewelry Consultant - Bethesda, MDOur Jewelry Consultants provide an exceptional experience for every Brilliant Earth customer. As a Jewelry Consultant you will guide the customer through the life of the sale through our engaging sales platforms: in-person and virtual appointments, phones, or live-chat! These team members assist...

  • Jewelry Sales Consultant

    2 weeks ago

    Bethesda, United States Brilliant Earth Full time

    Jewelry Sales Consultant Our Jewelry Sales Consultants providean exceptional experience for every Brilliant Earth customer. As a Jewelry Sales Consultants, you will guidethe customer through the life of the sale through our engaging sales platforms: in-person and virtualappointments, phones, or live-chat!These team members assist our customers in finding...

  • Jewelry Sales Consultant

    4 weeks ago

    Bethesda, United States Brilliant Earth Full time

    Jewelry Consultant - Bethesda, MDOur Jewelry Consultants provide an exceptional experience for every Brilliant Earth customer. As a Jewelry Consultant you will guide the customer through the life of the sale through our engaging sales platforms: in-person and virtual appointments, phones, or live-chat! These team members assist our customers in finding their...

  • Pt Jewelry Merchandiser

    1 week ago

    Bethesda, United States beeline Group Full time

    **PT Jewelry Merchandiser - 15-18 hours per week** Offering trendy fashion accessories at great prices - that's our vision. It's a vision we've been implementing successfully since 1990. With our strong brands SIX, I AM and our own labels, we're represented through over 18,000 sales areas in 21 countries worldwide. This makes beeline one of the largest...

  • Sales Associate

    1 month ago

    Bethesda, United States Signet Jewelers Full time

    Kay Jewelers is now hiring SEASONAL, PART-TIME, and FULL-TIME team members Also apply for our NEW Concierge position for the holiday season. Seasonal sales support to assist with consistent delivery of excellent customer service, operational standards, and compliance in all areas of operational activity. Supports the creation of a Customer First...

  • Sales Consultant

    1 month ago

    Bethesda, United States Ourisman Jeep of Bethesda Full time

    Job DescriptionJob DescriptionWhat We Are Looking For Ourisman Jeep Bethesda is seeking a dedicated Automotive Sales Consultant to help grow our booming sales department and provide our customers with exceptional experiences. The ideal candidate will flourish in a fast-paced and professional workplace.About UsIn 1921, Benjamin Ourisman opened a Chevrolet...

  • Sales Consultant

    1 month ago

    Bethesda, United States Ourisman Volkswagen Volvo of Bethesda Full time

    Job DescriptionJob DescriptionWhat We Are Looking For Ourisman Volkswagen Volvo is seeking a dedicated Automotive Sales Consultant to help grow our booming sales department and provide our customers with exceptional experiences. The ideal candidate will flourish in a fast-paced and professional workplace.About UsIn 1921, Benjamin Ourisman opened a Chevrolet...

  • Sales Consultant

    6 days ago

    Bethesda, United States Ourisman Jeep of Bethesda Full time

    Job DescriptionJob DescriptionWhat We Are Looking For Ourisman Jeep Bethesda is seeking a dedicated Automotive Sales Consultant to help grow our booming sales department and provide our customers with exceptional experiences. The ideal candidate will flourish in a fast-paced and professional workplace.About UsIn 1921, Benjamin Ourisman opened a Chevrolet...

  • Sales Consultant

    6 days ago

    Bethesda, United States Ourisman Volkswagen Volvo of Bethesda Full time

    Job DescriptionJob DescriptionWhat We Are Looking For Ourisman Volkswagen Volvo is seeking a dedicated Automotive Sales Consultant to help grow our booming sales department and provide our customers with exceptional experiences. The ideal candidate will flourish in a fast-paced and professional workplace.About UsIn 1921, Benjamin Ourisman opened a Chevrolet...

  • Sr Retail Sales Consultant

    3 months ago

    Bethesda, United States Prime Communications Full time

    The Senior Retail Sales Consultant (SR. RSC) is a high-performing sales consultant that is responsible for assisting customers with the purchase of products and services offered by Prime ("Prime" or "Company"). The SR. RSC should consistently deliver high-quality operations and excellent customer satisfaction. This individual must consistently exceed sales...

  • Employee Benefits Sales Consultant

    1 month ago

    Bethesda, United States Foundation Risk Partners Full time

    Foundation Risk Partners, one of the fastest growing insurance brokerage and consulting firm in the US, is adding an Employee Benefits Sales Consultant to their Corporate Synergies team in Bethesda, MD. The Employee Benefits Sales Consultant is an experienced sales producer who actively develops and maintains a pipeline of new potential clients and...

  • Sales Associate

    4 weeks ago

    Bethesda, United States Arhaus LLC Full time

    Arhaus was founded in 1986 on a simple idea: Furniture and décor should be sustainably sourced, lovingly made, and built to last. Today, we partner with artisans around the world who share our vision, creating beautiful, heirloom-quality pieces that can be used—and loved—for generations. The Design Consultant maximizes sales and consistently delivers...

  • Retail Sales Consultant

    4 weeks ago

    Bethesda, United States AT&T Full time

    It’s time to take your sales career to the next level. Every day you’ll be at the center of it all. Your goal? Create meaningful connections with every customer, with your personalized sales expertise. Meeting sales targets and earning your commission happens with the power of AT&T’s full suite of products at your fingertips - the latest devices and...

  • sales associate

    2 weeks ago

    Bethesda, Maryland, United States Navy Exchange Full time

    Job Description - SALES ASSOCIATE - FULL TIME (JEWELRY OH)Job DescriptionSALES ASSOCIATE - FULL TIME (JEWELRY)Job Number:Job Number: 240001OHPrimary Location Primary Location :United States-Maryland-BethesdaOrganization Organization :Bethesda Pay Range : 16.70Job Summary:As a sales associate you will be the face of our company. You get to highlight our brand...

  • Automotive Sales Consultant

    4 weeks ago

    Bethesda, United States Chevy Chase Acura Full time

    **WHO WE ARE**: Compensation & Benefits: - Competitive base salary plus commission - Potential to earn between $80,000 to $140,000 annually - Medical, dental, and vision insurance - 401(k) plan - Paid time off and holidays - Employee vehicle leasing program offering a lease allowance payment of up to $400 per month **Responsibilities**: - Build and...

  • Automotive Sales Consultant

    2 weeks ago

    Bethesda, Maryland, United States Chevy Chase Acura Full time

    WHO WE ARE:At Chevy Chase Acura, we take pride in being the premier Acura dealership for both new and pre-owned vehicles in Maryland. Our commitment to excellence has been evident since our establishment in 1939. We have built strong connections with the Washington metropolitan area community through our active involvement with various charitable causes.Our...

  • Leasing Consultant

    1 month ago

    Bethesda, United States Pinnacle Property Group Llc Full time

    Benefits/PerksHealth InsuranceEmployee DiscountFlexible ScheduleOpportunities for AdvancementProfessional Development AssistanceJob SummaryWe are seeking an experienced Leasing Consultant to join our thriving property management company. The Leasing Consultant is responsible for all aspects of the leasing process, from introducing properties to prospective...

  • Leasing Consultant

    1 month ago

    Bethesda, United States Pinnacle Property Group Llc Full time

    Job DescriptionJob DescriptionBenefits/PerksHealth InsuranceEmployee DiscountFlexible ScheduleOpportunities for AdvancementProfessional Development AssistanceJob SummaryWe are seeking an experienced Leasing Consultant to join our thriving property management company. The Leasing Consultant is responsible for all aspects of the leasing process, from...