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Division Office Student Employee
3 months ago
Overview:
Student employee will provide customer service and office/faculty support. Students in this role will be generally trained on customer service and office tasks. A typical day could include staffing front desks and answering phones or assisting the division office as needed.
Campus Location:
Des Plaines
Length of Employment:
August 2024- December 2024, with opportunity to renew
Can a student do homework in this position?
Sometimes
Hours available:
Varies based on assignment, 5-15 hours a week.
Schedule Flexibility:
Student schedule will fluctuate based on what assignments are accepted/refused. Once accepted, students are expected to follow through with their determined schedule with minimal adjustments.
Position Expectations:
Desk/space coverage, working independently on projects, extensive workflow, confidentiality
Tasks, Duties and Responsibilities and Learning Outcomes:
- Greet and direct students and visitors to offices based on individual's needs (PF)
- Provide office support including filing, scanning, shredding and copying. (CM)
- Answer incoming calls and direct calls to respective departments. (CM)
- Make sure Faculty Office (Room 112) is organized. (CM)
- Load paper in the copier in Room 114 and student lounge in the Lee Center (TW)
- Check pencil supply in the cabinet and sharpen if needed. (PF)
- Clean/organize your work area including drawers and top of desk. (PF)
- Run office errands if needed (CM)
Student Employment Learning Outcomes Defined:
The National Association of Colleges and Employers (NACE) has identified 8 career readiness competencies that broadly prepare college students for a successful transition into the workplace. Listed in alphabetical order, they include:
1. Career and Self- Development (CD)
2. Communication (CM)
3. Critical Thinking (CT)
4. Equity and Inclusion (EI)
5. Leadership (LD)
6. Professionalism (PF)
7. Teamwork (TW)
8. Technology (TC)
For more information about the NACE Career Readiness Competencies, please visit: www.naceweb.org/career-readiness/competencies/career-readiness-defined/.
Candidate Qualifications (Knowledge, Skills and Other Abilities):
- Student must be enrolled in at least six credit hours during the Fall and Spring semesters.
- At time of hire the student has a minimum cumulative GPA of 2.0 or first semester enrolled at Oakton.
- Student can show proof of eligibility to work in the United States.
- Student is making satisfactory progress toward achieving their educational goals.
-Able to stand and sit for extended periods of time.
- Demonstrated reliability and responsibility.
- Friendly, flexible, organized, courteous, and punctuality a must.
- Exceptional communication and organizational skills with strong detail orientation preferred.
- Proficiency and experience using Microsoft Office and Google technology (GSUITE) preferred.
- Demonstrated ability to work independently.
- Some evening hours.
Application Process:
All interested applicants should complete an online application and provide a resume. Upon review of the applications, selected candidates will be contacted for an interview. Please contact Gloria Capungan, at capungan@oakton.edu with any questions.
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