DevOps Engineer

Job Title: DevOps Engineer

Job Type: FT

Location: Hybrid/Charlotte, NC

Who We Are

Benefits are complicated but by using innovative technology, paired with attentive and dedicated customer service, it doesn’t have to be At Flores, we focus on technology and customer service, so our clients can focus on their employees. We are a leader in the field of consumer-based reimbursement plans, COBRA, and Direct Bill services. With a 97% client retention rate, we continue to grow our footprint across the US.

Please visit our website to learn more about our people, culture, and benefits www.flores-associates.com.

Job Summary

At Flores, we are passionate about our clients having a great experience and this also applies to our team and our future team members. Building a remarkable team is a top-level company priority. The DevOps Engineer role will be a key member of the technology team who will work collaboratively with our Chief Technology Officer and Director of Software Development to implement optimized, scalable, highly available and secure Azure cloud solutions. The DevOps Engineer is expected to be experienced with Azure Cloud Services, Architecture, CI/CD, and Networking best practices. The ideal candidate will have proven experience optimizing cloud environments for speed and cost, assisting Software Development teams with Cloud Infrastructure and CI/CD pipelines, and being an evangelist that will continue to advance the team and the enterprise. The DevOps Engineer reports to the Chief Technology Officer.

What You’ll Do

• Extend end to end ownership of enterprise applications through the development team and create seamless, automated CI/CD pipelines.
• Architecting, Designing, and working closely with Software Engineering / DevOps to develop robust cloud-based applications and infrastructures.
• Enterprise Cloud Architecture and development of Infrastructure as Code (IaC) using Terraform - ensuring all deployed capabilities are secure, compliant, and optimized to provide maximum redundancy and resiliency.
• Implement Business Continuity / Disaster Recovery plans, supporting infrastructure and executing regular tests of plans.
• Optimize infrastructure to minimize cost, maximize capability and provide elasticity for workloads on demand.
• Use subject matter expertise to educate others on cloud infrastructure / services capabilities and best practice.
• Support and Operation of the overall cloud infrastructure environment, leveraging expert troubleshooting skills and implementation of robust monitoring and alerting tools.
• Support Change Management practices, inclusive of review, approval and roll back planning.
• Consistently keeping up with new cloud technologies, security best practices and ensuring recommendations are consistently incorporated into the environment.
• Incident Management and Response and manage Azure DevOps pipelines.
• Perform other duties as assigned.
• Maintain quality work that exemplifies and promotes Flores’ core values.

Who You Are

• A graduate of a bachelor’s degree program preferably a degree in Computer Science, MIS or equivalent. Related experience will be considered. Industry certification a plus.
• Someone with 5+ years of DevOps engineering experience.
• A systematic problem-solving approach coupled with strong communication skills and a sense of ownership and drive.
• Someone who has familiarity with Azure DevOps ecosystem, e.g., Wiki, Boards, Epics, Stories and Features, and broad knowledge of Azure cloud IaaS and PaaS solutions and best practices.
• Experienced with cloud cost reporting and optimization, and experience with vendor management and engagement.
• Someone with an ability to work collaboratively with others while providing expert skillsets and opinions.
• Someone with Microsoft Azure platform and services administration experience, including secure design practices.
• An individual with proven experience as a DevOps Engineer delivering sustainable and scalable application infrastructure within Azure.
• Someone with a strong understanding of networking and internet protocols, including TCP/IP, DNS, SMTP, HTTP, SSL, TLS, and distributed networks.
• Experienced administering RDBMS systems is preferred, such as PostgreSQL.
• Experienced with automation frameworks and relevant scripting/programming languages. Flores uses Terraform, but other experiences are welcomed (Azure ARM, Ansible, YAML templates, Python, PowerShell, Bash, Go).
• Someone with Proven experience with Linux/Unix/Windows Server Administration, CI/CD Automation, Application Containers (Docker), and Infrastructure and Application Monitoring.
• An individual that understands the value of providing a high level of customer service.

Work Environment

Flores’ standard work hours are Monday through Friday, 8:30 a.m. to 5 p.m. ET with an hour lunch. Roles may be approved for other schedules by managers. This role operates in a professional hybrid office environment based out of our Charlotte office. This role is mostly sedentary and consists of prolonged periods sitting at a desk and working on a computer. This role also utilizes other tools such as a phone, copy machine, and printer. Common programs often used are Outlook, Word, and Excel. This position frequently communicates with Flores team members and candidates and must be able to exchange accurate information clearly in these situations.

How We Support Our Team

At Flores, we invest in our people, our community and our technology and strive to provide work life balance, paired with professional growth for each of our employees. We provide an innovative benefit solution for our clients but that does not apply just to our clients. They extend to our team too

• Competitive Benefits – Flores offers competitive medical, dental, and vision benefits for employees and their families. We also provide company funded HSA’s, Pre- and Post-tax 401k’s with a company match up to 5%, and other great benefits such as Life Insurance, Accident Insurance, Pet insurance, and more
• Work Life Balance – We want all our team members to have time to focus on themselves and their families. We offer a Monday - Friday schedule, a generous vacation policy and a Life Balance Reimbursement Plan to support this.
• Community Involvement – We love to give back to our community, and we recognize that our team does too We have a volunteer program in place to support our team members as they help the organizations’ they are passionate about.

Our Core Values & Diversity Focus

Our vision is to be the most admired benefits partner, and our core values and beliefs are:

• We believe in always doing the right thing.
• We believe that a remarkable service experience is possible.
• We believe in trusting one another as an operating philosophy.
• We believe that high performance teams deliver extraordinary results.
• We believe in building benefits technology that converts the complex to easy.
• We seek to empower, empathize, and respect our team members and our world.

Flores & Associates is proud to be an Equal Employment Opportunity employer. We do not discriminate based on race, color, creed, ancestry, national origin, citizenship, sex or gender (including pregnancy, childbirth, and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, religion, age, disability, genetic information, service in the military, or any other characteristic protected by applicable federal, state, or local laws and ordinances. We are committed to diversity and are committed to creating an inclusive environment for all employees. This is not intended to be an all-inclusive list of job related responsibilities and requirements.