Sales Administrator

4 weeks ago


Los Angeles, United States IGH Holding Inc Full time
Job DescriptionJob DescriptionBenefits:
  • 401(k)
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance

Position Overview: The Sales Administrator plays a pivotal role in supporting the sales team within the logistics industry. They are responsible for managing the administrative tasks associated with the sales process, ensuring that all client-related activities are carried out efficiently and effectively.

Key Duties and Responsibilities


  • Assist the sales team with the preparation of quotations, proposals, and tenders.
  • Coordinate with internal departments to ensure timely delivery of services.
  • Update and maintain the customer relationship management (CRM) system with client details, interactions, and sales records.
  • Oversee the order-to-delivery process, ensuring accuracy and efficiency.
  • Communicate with clients to confirm orders, delivery dates, and any special requirements.
  • Prepare, verify, and maintain sales-related documentation, such as contracts, purchase orders, and shipping instructions.
  • Ensure compliance with industry regulations and company policies.
  • Serve as a liaison between the sales team, operations, and the client.
  • Address and resolve client inquiries and concerns promptly and professionally.
  • Generate regular sales reports for management, highlighting key metrics and trends.
  • Analyze sales data to assist in target setting and forecasting.
  • Schedule and coordinate meetings, sales presentations, and training sessions for the sales team.
  • Assist with the organization and execution of trade shows, seminars, and client events.
  • Collaborate with the operations team to check the availability of services or products.
  • Notify sales team of inventory levels and potential backorders.
  • Stay informed about industry best practices, trends, and technologies.Recommend process improvements to streamline sales administration functions.

Preferred Qualifications


  • Bachelors degree in Business, Logistics, or related field (preferred but not mandatory).
  • Previous experience in a sales administration or support role, preferably within the logistics industry.
  • Strong proficiency with office software, including Microsoft Office Suite and CRM platforms.
  • Excellent communication skills, both written and verbal.
  • Detail-oriented with the ability to manage multiple tasks and deadlines.
  • Strong organizational and time management skills.
  • Familiarity with logistics terminology and practices is a plus.
  • Team player with a positive attitude.
  • Customer-centric mindset.
  • Ability to work in a fast-paced environment.
  • Problem-solving aptitude.

Working Conditions: May require occasional travel for industry events or client meetings. Office-based with standard office hours; however, flexibility may be required to accommodate different time zones and client needs.

Work Schedule: Monday to Friday, 9AM - 6PM (1 hour lunch break)



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