Healthcare Operations Intern/Community Liaison

3 weeks ago


Monroe, United States ComForCare Home Health Care - Suburban Metrolina Full time
Job DescriptionJob DescriptionBenefits:
  • Bonus based on performance
  • Competitive salary
  • Opportunity for advancement
  • Training & development

Live your best life possible by helping others live theirs. At ComForCare, we like to celebrate successes and have fun while building meaningful relationships. Join our team and be a part of a certified Great Place To Work
We dont like to brag, so well let our nurses do it for us
"Good place to work where the focus is on home care. More freedom than hospital settings with less politics. Maintaining excellent relationships with clients and caregivers is a must. This place really enhances one's customer service skills." Read more here.

Exciting Opportunity for Recent/Future Graduates in Healthcare Are you or anyone you know is graduating in the next 4-6 months with a Master's in a healthcare-related field? We're on the lookout for talented individuals ready to make a difference in the senior care industry which involves working with seniors or people with disabilities or their families on daily basis If you're open to relocation to the Carolinas, share your LinkedIn profile with us. Let's build a healthier future together #HealthcareJobs #SeniorCare #CareerOpportunity #GraduateJobs #CarolinaJobs.

ComForCare is currently seeking an Operations Intern. The Operations Intern is responsible for the clinical oversight and compliance with the states of NC/SC and Accrediting agencies. This oversight will include care management as required by regulation or contract and personnel management associated with the clinical delivery.

The person is also responsible for the orientation and ongoing evaluation of caregivers. Critical to this role is the assurance of clinical skills and competency of caregivers. (Clinical disciplines including but not limited to skilled nurses, aides, and therapist).

Essential Duties and Responsibilities:
  • Functions as a Clinical partner with respective ComForCare business owner
  • Participates in client engagement through care planning and excellent customer service
  • Provides clinical oversight and case management as required by regulations or business line
  • Provides and ensures client care coordination and transition management activities across the continuum
  • Facilitates the orientation process, competency and skills validation process for caregivers
  • Ensures that competency and skill set of scheduled caregiver match the client requirements regardless of setting
  • Provides supervisory oversight for a specific client, caregiver or field staff population as directed by regulations
  • Collaborates with the office team to perform documentation review
  • Provides education to team members, patients, family members of patients, caregivers, field staff, and referral sources
  • Manages caregivers and field staff while on assignment (clinical functions); assesses and investigates caregiver and field staff concerns and issues, and provides performance coaching, counseling and disciplinary action when appropriate.
  • Participates in clinical quality initiative activities
  • Accountable to all federal, state, local contracts and programs
  • In accordance with state regulations and acts as the Administrator
  • Performing comprehensive assessments of client status, including physical, psychosocial, and environmental parameters.
  • Developing an individualized plan of care for each client that incorporates analysis of data and current scientific findings.
  • Providing interventions with a focus on achieving realistic client outcomes.
  • Reporting changes to update the plan of care to reflect progress towards goals and outcomes.
  • Administering medications as needed.
  • Maintaining client records showing systematic assessments, planning interventions, and evaluations.
  • Initiating referrals as needed to other health team members.

Minimum Requirements:
  • Masters or Bachelors with relevant experience in Healthcare related field preferred.
  • Must meet all federal, state, local contract and program requirements, in addition to internal certifications and training, as required
  • Excellent written and verbal communication skills
  • 1-2 years Supervisory or Management experience
  • Experience in handling seniors and employee management preferred
  • Proficiency with computers
Your safety is our top priority. We provide COVID-19 training and personal protective equipment (PPE) to all employees.


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