Customer Service Representative

4 months ago


Alpharetta, United States John Sill Full time
Job DescriptionJob Description

* CSR receptionist will focus on customer service which includes cross selling opportunities. Ideally looking for someone with a great attitude, willing to learn everything the industry has to offer Licenses not required for hire.


* Once licensed to solicit and sell insurance, no prospecting needed, leads are funneled into agency aggressively. Average CSR makes over $500/mo. in additional sales commissions and bonuses. Opportunities for promotion/advancement into a well paying career available depending on effort .


We offer Home - Auto - Life - Commercial sales with strong training support.


401K provided after 180 days with up to 3% matching.

PTO offered after 90 days including vacation, sick time, and personal days.

Part time flexibility if desired.


Benefits

Annual Base Salary + Commission + Bonus Opportunities

Mon-Fri Schedule

Career Growth Opportunities

Retirement Plan

Hands on Training

Flexible Schedule

Life Insurance

Tuition Reimbursement

Evenings Off

Paid Time Off (PTO)


Responsibilities
  • Answer incoming phone calls.
  • Return all phone messages promptly.
  • Attend to walk-in customers as needed.
  • Provide exceptional customer service including commission generating cross sell solutions.


Once Licensed:

  • Maintain high level of customer service.
  • Process customer policy change requests.
  • Present and explain insurance policy options based upon prospective client needs and their personal goals.
  • Quote new prospects with insurance proposals.

Requirements

$500 Sign on bonus with both P&C and L&H licenses.

  • Confident, self-starter who works well independently.
  • Must have the ability to multi-task.
  • Great customer service skills.
  • Strong work ethic and leadership skills.
  • Strong communication skills.
  • Licenses can be acquired within six months after hire with paid training to acquire licenses.


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