Current jobs related to Taxi Dispatcher Manager - Fort Collins - WHC FTC, LLC

  • Dispatcher Manager

    1 month ago

    Fort Collins, United States WHC FTC, LLC Full time

    Job DescriptionJob DescriptionSteer Your Career Forward: Drive Change in the Transportation Revolution! We are looking for an experienced Dispatch Manager for our Fort Collins, CO location.As a Dispatch Manager you will be organizing and directing the daily activities concerned to the call center’s operation. The main responsibility of a Dispatch Manager...

  • Sales Manager

    3 weeks ago

    Fort Lauderdale, United States Fort Lauderdale Water Taxi Full time

    Fort Lauderdale Water Taxi has been an icon in South Florida for over 30 years, offering year-round service, private charters, venue options, and special event transportation. Based in the Yachting Capital of the World, Fort Lauderdale, Water Taxi has the largest passenger fleet in South Florida.The Sales Manager plays a pivotal role in driving business...

  • Dispatch Shift Supervisor

    4 weeks ago

    Fort Collins, United States WHC FTC, LLC Full time $55,000 - $60,000

    Job DescriptionJob DescriptionSteer Your Career Forward: Drive Change in the Transportation Revolution! We are looking for an experienced Dispatch Shift Supervisor for our Fort Collins, CO location.As a Dispatch Shift Supervisor you will be organizing and directing the daily activities concerned to the call center’s operation. The main responsibility of a...

  • Account Executive

    3 weeks ago

    Fort Lauderdale, United States Fort Lauderdale Water Taxi Full time

    Fort Lauderdale Water Taxi has been an icon in South Florida for over 30 years, offering year-round service, private charters, venue options, and special event transportation. Based in the Yachting Capital of the World, Fort Lauderdale, Water Taxi has the largest passenger fleet in South Florida.Overview:We are seeking a highly motivated and results-driven...

  • Transportation Coordination Manager

    2 weeks ago

    Fort Collins, Colorado, United States WHC FTC, LLC Full time

    Job OverviewElevate Your Career: Lead the Charge in Transportation Management. We are seeking a skilled Dispatch Manager to join our team.As a Dispatch Manager, you will oversee and coordinate the daily operations of our call center. Your primary role will involve managing, training, and mentoring call center agents to ensure effective task execution. By...

  • Dispatcher

    2 months ago

    Fort Worth, United States National HME, Inc. Full time

    Job DescriptionJob DescriptionDispatcherJob DetailsJob TypeFull-timeRichland Hills, TX • OperationsDescriptionNational HME, Inc. is the one of the nation's largest direct service durable medical equipment providers offering services from more than 50 full service branch locations and additional network providers. Do you have a heart for helping people?...

  • HVAC Dispatcher

    1 month ago

    Fort Lauderdale, United States Abraham AC Full time

    Job DescriptionJob DescriptionBenefits:401(k)401(k) matchingBonus based on performanceCompetitive salaryDental insuranceFlexible scheduleHealth insuranceOpportunity for advancementPaid time offProfit sharingTraining & developmentJoin Our Ever-Growing Team!Abraham AC is looking for a motivated and detail-oriented HVAC Dispatcher to join our team in Fort...

  • Bilingual Dispatcher

    1 month ago

    Fort Myers, United States Southwest Waste Services Full time

    Job DescriptionJob DescriptionJoin Our Team as a Bilingual Dispatcher (Spanish/English) at Southwest Waste Services! About Us:At Southwest Waste Services, we are a People First organization dedicated to putting our customers at the heart of everything we do. We’re currently looking to expand our team with a passionate and skilled Bilingual Dispatcher who...

  • Dispatcher

    2 weeks ago

    Fort Myers Beach, United States Authority Brands Full time

    Dispatcher Naples, FL, USA Req #427 Wednesday, September 4, 2024 Authority Brands Inc. headquartered in Columbia, MD is a leading provider of home services, building brands that support the success of our franchisees, as well as bettering the lives of the homeowners we serve and the people we employ. We are looking for a  Dispatcher  who will...

  • Dispatch Representative

    3 months ago

    Fort Worth, United States One Hour Air Conditioning and Heating Full time

    Job DescriptionJob DescriptionOne Hour Air Conditioning and Heating Offers:PTO Accruals begin on Day 1Medical, Dental, Vision options as well as Company Paid for Life InsuranceIRA Match up to 3%A Culture that is different than anywhere you've ever workedFlexible working hoursLeadership Development ClassesGrowth Opportunities with a Fast Growing...

  • Dispatch clerk

    3 weeks ago

    Fort Lauderdale, United States Postal Center International Full time $18 - $21

    Job DescriptionJob DescriptionThe Dispatch Clerk will coordinate with the Sr Manager of Logistics to schedule routes for drivers based on clients needs and requirements. The dispatch clerk is responsible for dispatching drivers and ensuring the loads are aligned with the planned routes.  Key responsibilities include maintaining accurate data input and...

  • Night Dispatcher

    4 weeks ago

    Fort Mill/Rock Hill, United States US Foods Full time

    ARE YOU A CURRENT US FOODS EMPLOYEE? PLEASE APPLY DIRECTLY THROUGH OUR INTERNAL WORKDAY CAREER SITE. Join Our Community of Food People! Our Night Dispatchers earn $21.35 per hour and the current schedule is Sunday - Thursday, 7:30 PM to 4:30 AM or finish. We are looking for Night Dispatchers who relish the chance to push their potential, grow and reap the...

  • Concrete Dispatcher

    2 months ago

    Fort Wayne, United States The Heritage Group Full time

    Job DescriptionJob DescriptionSpeedway, a producer of aggregates, redi-mix concrete, and construction products, has an opening for a Concrete Dispatcher.This role is accountable for dispatch, redi-mix concrete, communication with customers, and scheduling loads, truck movement, plant upkeep, including daily shoveling and sweeping. The trainee may operate...

  • Dispatcher-Temporary

    2 months ago

    Fort Worth, United States TCU Research Full time

    Dispatcher-Temporary 499742 Police / Campus Security Temporary Opening at: Aug 1 2024 at 12:00 CDT Student Affairs Add to favorites Favorited View favorites Job Summary: The Dispatcher is responsible for coordinating the flow of incoming and outgoing information by answering calls and directing information to the appropriate...

  • Night Dispatcher

    1 month ago

    Fort Mill/Rock Hill, United States US Foods, Inc. Full time

    Our Night Dispatchers earn $21.35 per hour and the current schedule is Sunday - Thursday, 7:30 PM to 4:30 AM or finish. We are looking for Night Dispatchers who relish the chance to push their potential, grow and reap the rewards of joining the US FOODS® family.We help YOU make it! US FOODS® is one of the largest food distributors with a culture and...

  • HVAC Service Supervisor

    3 weeks ago

    Fort Collins, United States Brightpath Associates LLC Full time

    HVAC Service Supervisor @ Fort Collins, COFulltimeQualificationsDemonstrated leadership skillsMinimum 7 years of commercial service technician field experienceMust possess a valid driver's license and currently maintain a safe driving record as required by the company's insurance providerEPA CertifiedCertificate of Completion or Diploma with an accredited...

  • CDL Driver

    2 days ago

    Fort Collins, Colorado, United States Republic Services Full time

    Job SummaryA CDL Driver - Waste Management Specialist is responsible for safely operating a collection truck and providing prompt, courteous, and complete waste removal services for customers. The ideal candidate will have a Class B or higher Commercial Driver's license with air brakes endorsement and a strong commitment to safety and customer...

  • Automotive Shop Dispatcher

    3 months ago

    Fort Worth, United States Moritz Kia - Ft. Worth Full time

    Job DescriptionJob DescriptionJob Description:The Automotive Shop Dispatcher at Moritz Kia - Ft. Worth is responsible for providing excellent customer service and maintaining the overall efficiency and organization of the automotive shop. This individual will be the main point of contact between the service technicians and customers, ensuring that all repair...

  • Dispatching Agent

    3 months ago

    Fort Myers, United States Advanced Air Full time

    Job DescriptionJob DescriptionAre you a skilled Dispatching Agent with a passion for providing top-notch customer service? Advanced Air, the leading HVAC and refrigeration company, is hiring! We're seeking a dedicated full-time Dispatching Agent - Customer Service Associate to join our team in Ft. Myers, FL.THE BASICSThis is a full-time position with...

  • Store Dispatcher

    4 days ago

    Fort Lauderdale, United States TPH Holdings LLC Full time

    Job DescriptionJob DescriptionDispatcher/Assistant Store ManagerReports To: Store ManagerDirect Reports: NoStatus: Full-TimeSalariedDivision: OperationsJob Purpose:The Assistant Store Manager is responsible for expediting shipments of parts sent and returned from or to XL Parts/The Parts House distribution center(s).Key Job Responsibilities:Shipping and...

Taxi Dispatcher Manager

1 month ago

Fort Collins, United States WHC FTC, LLC Full time
Job DescriptionJob Description

Steer Your Career Forward: Become part of the Transportation Revolution We are looking for an experienced Taxi Dispatch Manager for our Fort Collins, CO location.

As a Taxi Dispatch Manager, you will be organizing and directing the daily activities concerned to the call center’s operation. The main responsibility of a Taxi Dispatch Manager is to manage, train, and guide call center agents to execute their tasks. By resolving problems and complaints, a manager supports the team. The Managers monitor agents and calculate call center performance and analyze reports. They prepare and develop schedules to control adequate staffing levels.

What we can do for you as a Taxi Dispatch Manager:

  • Health, Dental, Vision and Life Insurance
  • Paid Time Off
  • Holiday Pay
  • 401k

Responsibilities of a Taxi Dispatch Manager:

  • Managing and directing the daily activities of call center agents.
  • Supervising, planning, and managing functions concerned to Communications Center environment.
  • Conducting interviews and following the hiring procedure for new applicants to ensure adequate staffing.
  • Acting as an information source and answering operator or agents’ questions, assigning tasks, following up and giving instructions as needed.
  • Attending to, following up and resolving customer complaints and questions.
  • Carrying out performance measurement, monitoring, and evaluation of all agents and operators to improve the efficiency.
  • Compiling and maintaining lists of on-call and key schedules and personnel and ensuring that the operators can use all lists as required.
  • Preparing and directing schedules, monitoring attendance of agents/dispatch operators, scheduling breaks and shifts as necessary.
  • Overseeing the day to day on special accounts that are dispatched through our local call center.
  • Ensuring compliance of our special contracts in relation to call center, such as the call center requirements and conditions under the ParaTransit Contracts and the NEMT contracts.
  • Cover dispatcher shifts as needed.
  • Communicate with customers and keep them informed of any changes.
  • Ensuring that call center staff is properly communicating with other departments such as cashiering, management, maintenance, etc.
  • Monitoring the training compliance of all call center staff to ensure that we remain in compliance with our accounts.
  • Monitoring emails, voicemails, etc. and responding as needed.
  • Monitoring Call Center for appropriate correspondence with drivers and staff via email, text, phone, etc.
  • Other job duties as needed in relations to dispatch/call center/office.

Qualifications of a Taxi Dispatch Manager:

  • Customer Service experience is a must
  • Working in a Call Center environment preferred
  • Strong both written and verbal skills
  • Strong leadership skills