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Senior Catering Manager

3 months ago

Orlando, United States Caribe Royale Full time
Job DescriptionJob Description

Scope of Position

The Senior Catering Manager is primarily responsible for driving local/social sales, executing events and meeting financial objectives for the department.

Position Requirements

  • Minimum of 3 years of catering management experience in a resort hotel operation.
  • Strong understanding of meetings, social events and weddings (traditional and ethnic weddings).
  • Great leadership and communication skills.
  • Ability to maintain composure and objectivity under pressure.
  • Able to handle a multitude of tasks in an intense, ever-changing environment.
  • Effective at handling problems in the workplace, including anticipating, preventing, identifying, and solving problems as necessary.
  • Possesses outstanding customer service skills, professional presentation, and sophisticated communication skills.
  • This position will require the operation of a motor vehicle.

Responsibilities

  • Develop and implement comprehensive sales strategies to achieve catering revenue targets.
  • Pursue new business opportunities through proactive prospecting and networking.
  • Manage existing client accounts, nurturing relationships to foster repeat business and referrals.
  • Prepare and present proposals, contracts, and banquet event orders (BEO's) in a professional and timely manner.
  • Conduct site visits, pre-planning visits and menu tastings.
  • Ensures proper management of all social activities and catered events, including, but not limited to sales, planning, diagrams and corresponding administrative procedures.
  • Oversees the administrative processes associated with the event planning phase and the associated transitions between Catering and the handover to banquet operations.
  • Maintains customer satisfaction to ensure retention and growth of business through referrals and repeat events.
  • Ensures that regular, ongoing communication is happening in all areas of event operations.
  • Any other reasonable duties as required by management.

Education

Bachelor's degree in hospitality management, business administration, or related field; or 5 years' experience in event management, food and beverage, sales and marketing, or related professional area.

Skills and Abilities

  • Ability to communicate in the English language. Second language is a plus.
  • Ability to work flexible schedules including holidays and weekends and perform multiple tasks.
  • Knowledge of proper chemical handling, cleaning techniques, and use of equipment/machinery.
  • Experience using computers and software programs like Microsoft Office (Word, Excel, and Outlook).

Physical Requirements

  • Must be able to work in a fast-paced environment.
  • Must be physically fit to lift, pull, and push items up to 50 pounds.
  • Also requires standing/walking/reaching and bending throughout shift.

I acknowledge that I have reviewed the Senior Catering Manager job description. This is a summary of the main responsibilities for this position. Business demands dictate work hours and schedules. Attendance and timeliness are a requirement of this position. Management retains the discretion to add or change the duties of this position at any time, to meet our guests' needs. I understand that I must also adhere to the property service standards, as well as grooming and uniform standards specific to this position, always maintaining a neat and clean appearance. I will also adhere to any OSHA (safety) practices and wear any assigned PPE (personal protective equipment) as needed.



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