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Loss Prevention Team Member

2 months ago

Charlotte, United States Blackstone Shooting Sports Full time
Job DescriptionJob Description

Blackstone Shooting Sports is a state-of-the-art indoor range and retail firearm store located right outside Uptown in Charlotte, NC. Our guests can shop, shoot, train and even entertain.

We are looking for a Loss Prevention Team Member to join our dedicated team. This position will be key in ensuring a safe & welcoming facility and reducing shrink by interacting with Guests and monitoring our security systems. Along with high attention to detail the ideal candidate will also:

  • Monitor security cameras and other security devices
  • Have a deep commitment to the Blackstone experience for our Guests,
  • Be able to address all security and safety concerns
  • Analyze all aspects of a situation to formulate the right solution.
  • Be accountable for work output and attitude
  • Live our Core Values
    • GUEST-CENTRIC -Guests are the purpose of our work, not an interruption to it.
    • KNOWLEDGE WITHOUT CONDESCENSION - Share knowledge, not shame or opinion.
    • PASSIONATE + ENTHUSIASTIC - We do what we do (Guest Service) because we love it, and we share that joy.
    • WIN/WIN - Never offer a deal you wouldn’t accept yourself but remember that we are a for-profit business.
    • AMBITIOUS - “Good enough” happened yesterday.

Roles and Responsibilities

  • Facility & Guest Safety
    • Evaluate Guests' behavior to identify potential safety concerns & security threats
    • Ensure Team Members & Guests never leave a firearm unattended
    • Alert management if unsafe behavior is observed anywhere in facility
    • Perform security reviews & walks
  • Loss Prevention
    • Identify security gaps & alert management
    • Identify high shrink items & areas of the store
    • Identify potential theft & alert management
    • Participate in inventory & physical firearm counts
  • Guest Greeting & Interaction
    • Greet and thank every Guest as they enter and leave the building
    • Ensure all firearms are cased and secured
    • Follow all process and procedures in relation to addressing Guest safety and security concerns
  • Monitor Security Cameras & Sensors
    • Actively review security footage for Loss Prevention & Safety
    • Ensure all security devices are active & functioning properly
    • Test security equipment for proper functionality

What experience is required?

  • Excellent communication skills
  • Excellent organizational and time-management skills
  • Strong decision-making skills
  • Computer skills, especially Microsoft Windows
  • Proven track record for time and attendance
  • Availability to work varied shifts, including evenings, weekends, and holidays
  • A high level of self-awareness, receptivity to change, and integrity