Store Loss Prevention Specialist

23 hours ago


Charlotte, North Carolina, United States LVMH Full time
Job Title: Store Loss Prevention Investigator

Join Sephora's Loss Prevention team as a Store Loss Prevention Investigator and play a critical role in protecting the company's assets against theft. As a key member of the team, you will work closely with store leadership to develop and execute Store Shrink Plans, ensuring the integrity of our stores and the satisfaction of our customers.

Responsibilities:
  • Conduct surveillance on the sales floor and utilize CCTV systems to identify, observe, and apprehend or deter individuals from committing external thefts.
  • Adhere to all laws and Sephora policies concerning apprehensions, search and seizure, and the preservation of evidence.
  • Prepare prompt and complete reports relative to all theft incidents, merchandise recoveries, accident investigations, and audits.
  • Testify in court on behalf of the company, in any case, criminal or civil, to which you are summoned.
  • Heighten and maintain store LP awareness by attending and participating in store meetings, new hire trainings, and continuous Beauty Advisor training.
  • Provide support and work in multiple store locations if hired in a multi-store area.
  • Investigate internal theft using a variety of resources, including exception-based reporting, in partnership with District Loss Prevention Managers.
  • Demonstrate Sephora's values: Passion, Innovation, Expertise, Balance, Respect, Teamwork, and Initiative.
Requirements:
  • Minimum 1-year asset protection or loss prevention experience in a retail environment.
  • Flexible availability to work during peak retail hours such as nights, weekends, and holidays.
  • Strong communication skills.
  • Ability to stand/walk the sales floor for entire shift, with or without accommodation.
  • Satisfy and maintain all licensing requirements (as required by state or local jurisdiction).
  • Adherence to Sephora's dress code and other policies in the Sephora Employee Handbook.
What We Offer:
  • Diversity, Inclusion & Belonging: We pledge to create a beauty community where everyone's uniqueness is celebrated, respected, and honored.
  • Comprehensive healthcare and wellbeing benefits based on eligibility.
  • 401(k) savings plan.
  • Paid time off.
  • Employee discount/product perks.
  • Tuition reimbursement and employee referral bonus programs.


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