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Service Technician

3 months ago

Des Plaines, United States Mission Filtration Full time
Job DescriptionJob DescriptionDescription:

Filter Services, Inc believes that by helping maintain our customer’s filtration systems, we help them protect their most valuable assets: their people, their equipment, and their products. Our filter change-out services provide optimal air quality and return precious time back to our customers that allows them to focus on other important tasks within their facilities.

Filter Services Inc., (FSI) is a leading Master Distributor of filtration-related products, catering to diverse industries. FSI changes over 2200 filters daily at more than 4000 accounts, serving large and small industrial facilities, commercial establishments, contractors, chain accounts, hospitals, and public buildings. FSI prides itself on a distinctive market position, prioritizing individuals with outstanding communication skills and valuing personal growth for superior performance. FSI is rapidly growing and expanded into the Minneapolis, Indianapolis and St. Louis metro areas under the subsidiary, Mission Filtration.

Top performers at FSI-M demonstrate integrity, teamwork, a passion for a remarkable customer experience, and an unwavering commitment to continuous improvement.

We offer the following:

  • Dynamic Team Environment: Engage and grow in a vibrant and collaborative team setting that encourages continuous learning and development.
  • Work-Life Balance and Family Orientation: Be part of a company that highly values work-life balance and nurtures a family-oriented culture, promoting a fulfilling professional and personal life.
  • Cell Phone Expense Reimbursement: Receive reimbursement for cell phone expenses, ensuring seamless communication and connection with our valued customers.
  • Comprehensive Benefits Package: Access a comprehensive benefits package encompassing medical, dental, disability and life insurance coverage, prioritizing your health and security.
  • Secure Financial Future: Participate in our safe harbor 401k retirement plan, an opportunity to save for the future and build financial stability.

SUMMARY

We're hiring a full-time Service Technician to join our expanding service department. The role entails providing filter change-out and cleaning services to customers while supporting operations at our Des Plaines warehouse. This position offers a valuable opportunity to gain comprehensive knowledge of the operations department, setting the stage for continued growth within our company. Reporting to the Service Manager, you'll actively collaborate with multiple departments as a vital member of the Service Team.

RESPONSIBILITIES

  • Perform HVAC filter change-out and cleaning services for commercial, and industrial customers, ensuring optimal filtration system performance
  • Maintain and inspect equipment and tools to guarantee they are in good working condition for service tasks
  • Provide exceptional customer service by addressing inquiries, concerns and providing necessary information about the services offered
  • Effective manage service schedules to ensure timely completion of filter change-outs and cleaning services as per customer requirements
  • Maintain high-quality standards in service delivery, ensuring all tasks are completed accurately and efficiently
  • Maintain detailed records of service activities, including service reports, work orders, and other necessary documentation
  • Adhere to safety guidelines and procedures to ensure a safe working environment for oneself and others during service activities
  • Monitor and manage inventory levels of service-related materials, equipment and supplies to ensure availability for service tasks
  • Collaborate effectively with team members and management regarding service updates, challenges and requirements
  • Maintain a professional and neat appearance during service calls, representing the company positively to customers

QUALIFICATIONS:

  • Must be 18 years of age or older to be eligible for consideration
  • Hold a valid driver’s license and maintain a clean driving record
  • Successfully pass a background check and drug screening as part of the hiring process
  • Must be willing to work weekends and overtime as needed to accommodate operational requirements
  • Demonstrate the capability to work independently with minimal supervision following the completion of training
  • Demonstrates proficiency in reading, writing and effective communication to successfully fulfill job responsibilities and engage with colleagues and customers

PHYSICAL REQUIREMENTS:

  • Comfortable and confident working at heights and utilizing ladders
  • Ability to lift 50-75 pounds on a daily basis to perform service tasks
  • Ability to lift, climb, bend, reach, twist to access hard-to access mechanicals (e.g. Roof Hatches, bend beneath pipes, ceiling tiles, ductwork, access with ladder, climbing)
  • Comfortable working outdoors in various weather conditions, as 99% of daily duties are performed in outdoor settings
Requirements: