Clinical Central Scheduler

3 weeks ago


Hettinger, United States West River Health Services Full time
Job DescriptionJob DescriptionRecognizes the need for ambulatory visits, accepts and schedules patient appointments according to provider guideline and policy.

Able to organize, prioritize and multitask, separate emergency needs from regular work flow. Adapts to workload changes while remaining calm, flexible and professional.

Performs duties independently with efficiency and accuracy. Seeks guidance and direction when appropriate.

Technology skills: Knowledge of basic PC and telephone use. Able to utilize current WRHS EHR and scheduling modules. Able to utilize current WRHS EHR for non-emergent communication with nursing staff and providers. Answers telephone in a courteous, professional and timely manner. 

Knowledge of general WRHS  information and resources to assist patients with directions and questions. 

Collects all pertinent patient information, demographics and insurance information at time of appointment scheduling. Assists in the collection of medical records accoridn got preocedural processes. 

Register patients for lab and radiology according to order and procedural processes. 

Assists with patient no shows, cancellations, assists with Care messaging and follow up processes in a timely manner. 

Reviews daily and weekly schedules for accuracy of scheduled appointments. 

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