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Dispatcher/Scheduler

3 months ago

Modesto, United States Star Nonemergent Transportation, LLC Full time
Job DescriptionJob DescriptionBenefits/Perks
  • Competitive Compensation
  • Career Growth Opportunities
Job Summary
We are seeking a professional and skilled Dispatcher/scheduler to join our team. In this role, you will receive non-emergency calls and make quick decisions to ensure the proper action is taken. The ideal candidate is highly organized with the ability to multi-task and work well under pressure.

Responsibilities


  • Receive inbound non-emergency calls
  • Collect and document information from callers
  • Prioritize calls according to the level of urgency
  • Transmit information to the appropriate person or department
  • Enter and assign rides to the drivers using software and ensure that rides are assigned promptly and accurately

Qualifications
  • High school diploma/GED
  • Previous experience as a Dispatcher/scheduler or in a similar position
  • Ability to answer heavy phone calls
  • Excellent typing and data entry skills
  • Strong verbal and written communication skills
  • Highly organized with the ability to multitask and prioritize projects
  • Ability to work well under pressure