Telephone transaction receptionist

1 week ago

Beaver, United States WEST PENN P&P FCU Full time
Job DescriptionJob DescriptionBenefits:
  • Dental insurance
  • Health insurance
  • Vision insurance

Benefits/Perks
  • Competitive Compensation
  • Great Work Environment

Job Summary
We are seeking a Telephone Transaction receptionist to join our team As a telephone Operator, you will be answering all incoming calls, performing transactions, answering questions, and directing calls to the appropriate persons and places. You will also be verifying information over the phone, updating documentation as needed, and keeping notes on important calls. The ideal candidate is able to maintain a positive, helpful attitude even while answering multiple calls, has excellent customer service skills, and is comfortable on the phone. During slow times will be filing, performing other areas where needed. This is a starting position for advancement.

Responsibilities
  • Answering incoming phone calls, answering questions, performing transactions, filing and transferring calls to the appropriate places
  • Juggle multiple callers and phone lines while maintaining a positive attitude
  • Keep notes on important callers and information
  • Take messages, as needed
Qualifications
  • Excellent customer service skills
  • Strong organizational skills
  • Familiarity with automated phone systems helpful

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