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Client Services Representative

3 months ago

New Hyde Park, United States Reiff Management Solutions Full time
Job DescriptionJob Description

Reiff Management Solutions is a growing, privately owned Sales and Marketing company in the area, servicing over 5,000 customers nationwide. Currently, we are seeking a collaborative and solution-oriented individual to join our client services team This is seasonal to a possible full-time position.

If you are a team player and fierce with your goals this is the place for you- we thrive off of competition and the growth of our team members. Ultimately, we are looking for a friendly and driven individual that likes to venture out of their comfort zone and talk with our clients about our many products and services.

Responsibilities: 

  • Attracts potential customers by answering product and service questions
  • Handling customer order related questions, inquiries, and complaints
  • Recommends products that will meet customers’ needs
  • Prepares product or service reports by collecting and analyzing customer information
  • Contributes to team effort by accomplishing related results as needed
  • Maintaining current knowledge of products offered
  • Perform all other related duties as assigned

Requirements:

  • Positive attitude and excellent communication skills
  • Knowledge of principles and processes for providing excellent customer service.
  • Product knowledge, Quality Focus, Problem Solving, Resolving Conflict, Multi-tasking
  • High school diploma or equivalent
  • Support company values and standards of integrity
  • Excellent verbal and interpersonal skills with a high degree of professionalism
  • Must be able to function as part of a team as well as independently

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