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Home Health Scheduling Coordinator, Harrisburg, PA
3 months ago
- Caregiving support for childcare/elderly family members
- Paid time off up to 5 weeks
- Student Loan Refinancing / forgiveness
- Medical, Dental, Vision and other coverages
- Up to 8% retirement savings match
- Up to $6,000 per year in Tuition Assistance to you and your immediate family
- Adoption Assistance, Pet Insurance and Retail Perks & Discounts
- Ongoing learning
- Accelerated Career Path
- Flexible work arrangements
- 7 holidays per year
- PTO buy back and selling excess, when eligible
- Direct Hire
- Full-time hire with Company
- On-site Harrisburg, PA
- Monday – Friday – Daylight hours – 7:30 a.m. – 4:00 p.m. (rotating weekends)
- $18.00 - $22.00 per hour as new employee (performance raises available, after hire)
- Can earn performance-based increases up to $27.36 per hour (AFTER HIRE)
Must have at minimum all of the following:
- High school diploma or GED required
- 1-year related work experience required
- Competency with PC required
- Knowledge of medical terminology required
- Prior experience with
- Answering phones
- Scheduling appointments
- Check-in/check-out patients
- Greeting visitors/patients
- Data entry/typing skills
- Utilizing computer systems
- Electronic Health records experience
- Attend compliance training and adhere to the organization standards of conduct, policies and procedures.
- Focus on customer service and continually strive to perform the duties of their job in a manner that results in optimal patient satisfaction.
- Identify, develop, and participate in process improvement opportunities within the home health agency that will enhance the quality of the services provided.
- Perform duties and job responsibilities in a fashion which coincides with the service management philosophy of Company toward patients, visitors, staff, peers, physicians, and other departments within the organization.
- Completes payroll duties as assigned
- Calls all new patients for an Admission visit or Resumption of Care visit
- Performs visit verification activities daily. Verifies visits provided to visits ordered, scheduled, documented, and notifies Clinical Manager of discrepancies
- Responsible for maintaining the team master schedule and visit verification
- Performs scripted Welcome Calls and Outreach Calls to all new patients
- Coordinates with Clinical Manager and Intake to schedule all patient admissions, and initial visits for internal multidisciplinary referrals
- Coordinates scheduling of homecare patient visits based on patient needs, productivity expectations and staffing, with assistance of Clinical Manager
- Process, reconcile and distribute patient information as needed
- Accept patients, family and staff telephone calls and facilitate communication between team members.
- Update patient information, print patient information and reports as required and/or directed.