Front Desk- Receptionist
2 weeks ago
About the Organization
Haitian Bridge Alliance, Inc. (HBA) also known as “The BRIDGE” is a 501(c)(3) grassroots nonprofit community organization that advocates for fair and humane immigration policies and provides migrants and immigrants with humanitarian, legal, and social services, with a particular focus on Black migrants, the Haitian community, women and girls, LGBTQIA+ individuals, and survivors of torture and other human rights abuses. HBA works to elevate the issues unique to Black migrants and build solidarity and collective movement toward policy change.
HBA is made up of, and collaborates with, diverse people from different backgrounds, cultures, languages, classes, and education levels. HBA is committed to extending the values it fights for to its working environment and relations, and expects its staff and volunteers to be committed to the core values of integrity, honesty, fairness, openness, respect, and responsibility.
About the Role
The Haitian Bridge Alliance is hiring a front desk receptionist to welcome external stakeholders including partners, clients at our community center in San Diego. This is not a remote role. The receptionist will work at our community center in San Diego.
Responsibilities
● Answer, screen and forward incoming phone calls pleasantly and in a timely manner
● Direct visitors to the appropriate office
● Ensure the reception area is presentable, clean and safe at all times
● Provide accurate information to stakeholders and escalate questions as needed
● Ensure messages and voicemails are sent to appropriate team members
● Weekly Reporting to Community Center Manager
● Perform other clerical duties as assigned
Qualifications
● 2-3 years of experience as a receptionist, administrative assistant
● Solid written and verbal communication skills
● Proficient in Haitian Kreyol and English required, French/Spanish preferred but not required
● Computer and Office Equipment proficient
● Ability to handle a fast-paced environment where emergencies often arise; ability to troubleshoot effectively and tackle unexpected challenges
● Experience working collaboratively with people of diverse racial and ethnic backgrounds, socioeconomic status, ages, and sexual orientations
● A strong commitment to social, racial/economic justice,
Questions
We are happy to answer any questions you may have about this role. Please send inquiries to HR@haitianbridge.org, with the subject line “Front Desk Receptionist” Applications will be considered on a rolling basis.
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