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Service Technician-General Line
4 months ago
Qualified applicants are eligible for a $10,000 Signing Bonus
Responsibilities:
- Diagnose and repair Heavy Equipment including compactors, excavators, loaders, dozers, and other heavy construction equipment
- Respond to customer needs in a positive, supportive, and timely manner to ensure maximum value for work performed
- Maintains a clean and safe work area, adhere to all safety procedures
- Follows standard operating procedures
- Cleans and organizes equipment
- Attends formal training
- Assists to prepare new equipment for rent or sale
- Provides assistance to all other levels of technicians as needed in regard to troubleshooting repairs
- Performs other duties as assigned/required
- Maintains paperwork documentation of work performed (work orders) in a complete and timely manner on a daily/job basis
- Documents labor, addition of segments, assuring that work order can be closed and billed as communicated with the customer
- Positively interacts with manager and team members to satisfy customer needs
- Communicates effectively with customers, both internal and external
Qualifications:
- 2-year technical degree or high school diploma/GED and several years of comparable shop mechanic experience
- 2+ years of relevant diesel equipment repair experience preferred
- Working knowledge of hydraulics, transmissions, undercarriage, track systems, components, electrical, and fuel systems;
- Experience working on Caterpillar equipment a plus but not required
- Personal attributes: attention to detail, efficiency, problem solving, planning and organization, team player
- Written and verbal communication skills
- Basic computer skills
- Own mechanic tool set
- Ability to maintain safe and clean work environment
- This role is deemed safety-sensitive and will be subject to a drug test as a pre-employment requirement
Minimum Physical Requirements:
- Push/pull up to 50 lbs
- Lift/carry up to 60 lbs
- Lift bulky objects
- Standing, walking, using hands, talking, hearing, neck rotation, trunk rotation, stair climbing, ladder climbing, repetitive bending, kneeling, sustained squat, forward reaching, overhead reaching, supine overhead reaching, crawling, bin lift, high steps, fingering/grasping – able to use bolt box.
- Working Conditions may be indoor and/or outdoor. Noise level may be loud at times.